Error: no proxy address identified, Check if Desktop is running

Question

question

alvin.ricafort

1 ●0 ●0 ●2

Error: no proxy address identified, Check if Desktop is running

Hi, we got RW user/client getting this error in her Jupyter Notebook, (Her Codebook is working though.)

She is using Refinitiv Workspace.

RD version is 1.5.1

Python version is 3.9.13

She provided the logs below: (RDP Library logs)

[2024-02-02T17:43:47.781761+08:00] - [DEBUG] - [rd] - [39140] | MainThread

RD version is 1.5.1; Python version is 3.9.13 (main, Aug 25 2022, 23:51:50) [MSC v.1916 64 bit (AMD64)]

[2024-02-02T17:43:47.784762+08:00] - [DEBUG] - [rd] - [39140] | MainThread

Installed packages (396): aiobotocore==2.4.2,aiohttp==3.8.4,aioitertools==0.11.0,aiosignal==1.3.1,alabaster==0.7.12,anaconda-client==1.11.0,anaconda-navigator==2.3.1,anaconda-project==0.11.1,anyio==3.5.0,appdirs==1.4.4,argon2-cffi-bindings==21.2.0,argon2-cffi==21.3.0,arrow==1.2.2,astroid==2.11.7,astropy==5.1,async-timeout==4.0.2,atomicwrites==1.4.0,attrs==21.4.0,automat==20.2.0,autopep8==1.6.0,babel==2.9.1,backcall==0.2.0,backports.functools-lru-cache==1.6.4,backports.tempfile==1.0,backports.weakref==1.0.post1,bcrypt==3.2.0,beautifulsoup4==4.11.1,binaryornot==0.4.4,bitarray==2.5.1,bkcharts==0.2,black==22.6.0,bleach==4.1.0,blpapi==3.20.1,bokeh==2.4.3,boto3==1.24.28,botocore==1.27.59,bottleneck==1.3.5,brotlipy==0.7.0,certifi==2022.9.14,cffi==1.15.1,chardet==3.0.4,charset-normalizer==2.0.4,click==8.0.4,cloudpickle==2.0.0,clyent==1.2.2,codetiming==1.4.0,colorama==0.4.5,colorcet==3.0.0,comtypes==1.1.10,conda-build==3.22.0,conda-content-trust==0.1.3,conda-pack==0.6.0,conda-package-handling==1.9.0,conda-repo-cli==1.0.20,conda-token==0.4.0,conda-verify==3.4.2,conda==22.9.0,constantly==15.1.0,contexttimer==0.3.3,cookiecutter==1.7.3,cryptography==37.0.1,cssselect==1.1.0,cycler==0.11.0,cython==0.29.32,cytoolz==0.11.0,daal4py==2021.6.0,dask==2022.7.0,datashader==0.14.1,datashape==0.5.4,datetime==5.4,debugpy==1.5.1,decorator==5.1.1,defusedxml==0.7.1,deprecation==2.1.0,diff-match-patch==20200713,dill==0.3.4,distributed==2022.7.0,docstring-parser==0.15,docutils==0.18.1,eikon==1.1.18,entrypoints==0.4,et-xmlfile==1.1.0,exceptiongroup==1.2.0,exchange-calendars==3.6.3,fastjsonschema==2.16.2,filelock==3.6.0,flake8==4.0.1,flask==1.1.2,fonttools==4.25.0,frozendict==2.3.8,frozenlist==1.3.3,fsspec==2022.11.0,future==0.18.2,gensim==4.1.2,glob2==0.7,googletrans==3.0.0,greenlet==1.1.1,h11==0.12.0,h2==4.1.0,h5py==3.7.0,heapdict==1.0.1,holoviews==1.15.0,hpack==4.0.0,hstspreload==2023.1.1,html5lib==1.1,httpcore==0.13.7,httpx==0.19.0,hvplot==0.8.0,hyperframe==6.0.1,hyperlink==21.0.0,idna==2.10,imagecodecs==2021.8.26,imageio==2.19.3,imagesize==1.4.1,importlib-metadata==4.11.3,incremental==21.3.0,inflection==0.5.1,iniconfig==1.1.1,intake==0.6.5,intervaltree==3.1.0,ipykernel==6.15.2,ipython-genutils==0.2.0,ipython==7.31.1,ipywidgets==7.6.5,isort==5.9.3,itemadapter==0.3.0,itemloaders==1.0.4,itsdangerous==2.0.1,janus==1.0.0,jdcal==1.4.1,jedi==0.18.1,jellyfish==0.9.0,jieba==0.42.1,jinja2-time==0.2.0,jinja2==3.1.2,jmespath==0.10.0,joblib==1.1.0,json-logging==1.2.11,json5==0.9.6,jsonschema==4.16.0,jupyter-client==7.3.4,jupyter-console==6.4.3,jupyter-contrib-core==0.4.2,jupyter-contrib-nbextensions==0.7.0,jupyter-core==4.11.1,jupyter-highlight-selected-word==0.2.0,jupyter-nbextensions-configurator==0.6.3,jupyter-server==1.18.1,jupyter==1.0.0,jupyterlab-pygments==0.1.2,jupyterlab-server==2.10.3,jupyterlab-widgets==1.0.0,jupyterlab==3.4.4,keyring==23.4.0,kiwisolver==1.4.2,korean-lunar-calendar==0.3.1,lazy-object-proxy==1.6.0,libarchive-c==2.9,libretranslatepy==2.1.1,lightgbm==4.2.0,llvmlite==0.38.0,locket==1.0.0,lxml==4.9.1,lz4==3.1.3,markdown==3.3.4,markupsafe==2.0.1,matplotlib-inline==0.1.6,matplotlib==3.5.2,mccabe==0.6.1,menuinst==1.4.19,methodtools==0.4.7,mistune==0.8.4,mkl-fft==1.3.1,mkl-random==1.2.2,mkl-service==2.4.0,mock==4.0.3,mplfinance==0.12.9b7,mpmath==1.2.1,msgpack==1.0.3,multidict==6.0.4,multipledispatch==0.6.0,multitasking==0.0.11,munkres==1.1.4,mypy-extensions==0.4.3,navigator-updater==0.3.0,nbclassic==0.3.5,nbclient==0.5.13,nbconvert==6.4.4,nbformat==5.5.0,nest-asyncio==1.5.5,networkx==2.8.4,nltk==3.7,nose==1.3.7,notebook==6.4.12,numba==0.55.1,numexpr==2.8.3,numpy==1.21.5,numpydoc==1.4.0,olefile==0.46,openpyxl==3.0.10,outcome==1.3.0.post0,packaging==21.3,pandas-datareader==0.10.0,pandas==1.5.3,pandocfilters==1.5.0,panel==0.13.1,param==1.12.0,paramiko==2.8.1,parsel==1.6.0,parso==0.8.3,partd==1.2.0,pathlib==1.0.1,pathspec==0.9.0,patsy==0.5.2,pause==0.3,pep8==1.7.1,pexpect==4.8.0,pickleshare==0.7.5,pillow==9.2.0,pip-system-certs==4.0,pip==22.2.2,pkginfo==1.8.2,platformdirs==2.5.2,plotly==5.9.0,pluggy==1.0.0,poyo==0.5.0,prometheus-client==0.14.1,prompt-toolkit==3.0.20,protego==0.1.16,psutil==5.9.0,ptyprocess==0.7.0,py==1.11.0,pyarrow==7.0.0,pyasn1-modules==0.2.8,pyasn1==0.4.8,pycodestyle==2.8.0,pycosat==0.6.3,pycparser==2.21,pyct==0.4.8,pycurl==7.45.1,pydantic==1.10.9,pydatastream==0.6.5,pydispatcher==2.0.5,pydocstyle==6.1.1,pyee==9.0.4,pyerfa==2.0.0,pyfinance==1.3.0,pyflakes==2.4.0,pygments==2.11.2,pyhamcrest==2.0.2,pyhumps==3.0.2,pyjwt==2.4.0,pylint==2.14.5,pyls-spyder==0.4.0,pyluach==2.2.0,pymysql==1.0.3,pynacl==1.5.0,pyodbc==4.0.34,pyopenssl==22.0.0,pyparsing==3.0.9,pyproj==3.6.1,pyrsistent==0.18.0,pyshp==2.3.1,pysocks==1.7.1,pytest==7.1.2,python-dateutil==2.8.2,python-lsp-black==1.0.0,python-lsp-jsonrpc==1.0.0,python-lsp-server==1.3.3,python-slugify==5.0.2,python-snappy==0.6.0,pytz==2023.3,pyviz-comms==2.0.2,pywavelets==1.3.0,pywin32-ctypes==0.2.0,pywin32==302,pywinpty==2.0.2,pyyaml==6.0,pyzmq==23.2.0,qd-client==6.8.7,qdarkstyle==3.0.2,qdc==4.0.1,qstylizer==0.1.10,qtawesome==1.0.3,qtconsole==5.2.2,qtpy==2.2.0,qube-utils==3.19.0,queuelib==1.5.0,qupynt==2.6.1,refinitiv-data==1.5.1,regex==2022.7.9,requests-file==1.5.1,requests==2.28.1,retry==0.9.2,rfc3986==1.5.0,rope==0.22.0,rtree==0.9.7,ruamel-yaml-conda==0.15.100,ruamel.yaml.clib==0.2.7,ruamel.yaml==0.17.32,s3fs==2022.11.0,s3transfer==0.6.0,scikit-image==0.19.2,scikit-learn-intelex==2021.20221004.171935,scikit-learn==1.0.2,scipy==1.9.1,scrapy==2.6.2,seaborn==0.11.2,selenium==4.15.2,send2trash==1.8.0,service-identity==18.1.0,setuptools==63.4.1,shapely==2.0.2,simplejson==3.19.1,sip==4.19.13,six==1.16.0,smart-open==5.2.1,sniffio==1.3.0,snowballstemmer==2.2.0,sortedcollections==2.1.0,sortedcontainers==2.4.0,soupsieve==2.3.1,sphinx==5.0.2,sphinxcontrib-applehelp==1.0.2,sphinxcontrib-devhelp==1.0.2,sphinxcontrib-htmlhelp==2.0.0,sphinxcontrib-jsmath==1.0.1,sphinxcontrib-qthelp==1.0.3,sphinxcontrib-serializinghtml==1.1.5,spyder-kernels==2.2.1,spyder==5.2.2,sqlalchemy==1.4.39,statsmodels==0.13.2,sympy==1.10.1,tables==3.6.1,tabulate==0.8.10,tbb==0.2,tblib==1.7.0,tenacity==8.0.1,terminado==0.13.1,testpath==0.6.0,text-unidecode==1.3,textdistance==4.2.1,threadpoolctl==2.2.0,three-merge==0.1.1,tifffile==2021.7.2,tinycss==0.4,tldextract==3.2.0,toml==0.10.2,tomli==2.0.1,tomlkit==0.11.1,toolz==0.11.2,tornado==6.1,tqdm==4.64.1,traitlets==5.1.1,translate==3.6.1,trio-websocket==0.11.1,trio==0.23.1,twisted-iocpsupport==1.0.2,twisted==22.2.0,typed-argument-parser==1.8.0,typing-extensions==4.7.1,typing-inspect==0.9.0,typing==3.7.4.3,ujson==5.4.0,unidecode==1.2.0,universal-pathlib==0.0.18,urllib3==1.26.11,w3lib==1.21.0,watchdog==2.1.6,wcwidth==0.2.5,webencodings==0.5.1,websocket-client==0.58.0,websockets==10.4,werkzeug==2.0.3,wheel==0.37.1,widgetsnbextension==3.5.2,win-inet-pton==1.1.0,win-unicode-console==0.5,wincertstore==0.2,wirerope==0.4.7,wrapt==1.14.1,wsproto==1.2.0,xarray==0.20.1,xbbg==0.7.7,xgboost==2.0.0,xlrd==2.0.1,xlsxwriter==3.0.3,xlwings==0.27.15,xmltodict==0.13.0,yapf==0.31.0,yarl==1.9.2,yfinance==0.2.22,zict==2.1.0,zipp==3.8.0,zope.interface==5.4.0


[2024-02-02T17:43:47.790769+08:00] - [DEBUG] - [rd] - [39140] | MainThread


Read configs: M:\code\refinitiv-data.config.json, C:\Users\cli\refinitiv-data.config.json


[2024-02-02T17:43:47.798762+08:00] - [DEBUG] - [session] - [39140] | MainThread


Creating session "sessions.desktop.workspace.0" based on session.desktop.Definition("desktop.workspace")

[2024-02-02T17:43:47.805765+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

DesktopSession created with following parameters: app_key="DEFAULT_WORKSPACE_APP_KEY", name="workspace" base_url=http://localhost:9000 platform_path_rdp="/api/rdp" platform_path_udf="/api/udf" handshake_url="/api/handshake"

[2024-02-02T17:43:47.811762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Created session connection SessionCxnType.DESKTOP

[2024-02-02T17:43:47.815762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

+ Session created: DesktopSession

               name = 'workspace'
               connection = DesktopConnection
               stream_auto_reconnection = True
               handshake_url = http://localhost:9000/api/handshake
               state = OpenState.Closed
               session_id = 0

               logger_name = sessions.desktop.workspace.0

[2024-02-02T17:43:47.819762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Open session

[2024-02-02T17:43:47.861761+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

HTTP Request id 0

        url = http://localhost:9000/api/status
        method = GET
        headers = {'x-tr-applicationid': 'DEFAULT_WORKSPACE_APP_KEY'}

[2024-02-02T17:43:47.867762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Error on checking proxy url http://localhost:9000/api/status : TypeError("send() got an unexpected keyword argument 'follow_redirects'")

[2024-02-02T17:43:47.885763+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Retrieved port 9000 value from .portIntUse isn't valid.

[2024-02-02T17:43:47.890762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Warning: file .portInUse was not found. Try to fallback to default port number.

[2024-02-02T17:43:47.895764+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Try defaulting to port 9000...

[2024-02-02T17:43:47.900767+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

HTTP Request id 1

        url = http://localhost:9000/api/status
        method = GET
        headers = {'x-tr-applicationid': 'DEFAULT_WORKSPACE_APP_KEY'}

[2024-02-02T17:43:47.905759+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Error on checking proxy url http://localhost:9000/api/status : TypeError("send() got an unexpected keyword argument 'follow_redirects'")

[2024-02-02T17:43:47.910763+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Default proxy port #9000 failed

[2024-02-02T17:43:47.916769+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Try defaulting to port 9060...

[2024-02-02T17:43:47.923762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

HTTP Request id 2

        url = http://localhost:9060/api/status
        method = GET
        headers = {'x-tr-applicationid': 'DEFAULT_WORKSPACE_APP_KEY'}

[2024-02-02T17:43:47.929763+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Error on checking proxy url http://localhost:9060/api/status : TypeError("send() got an unexpected keyword argument 'follow_redirects'")


[2024-02-02T17:43:47.937761+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Default proxy port #9060 failed

[2024-02-02T17:43:47.942763+08:00] - [ERROR] - [sessions.desktop.workspace.0] - [39140] | MainThread

Error: no proxy address identified.
Check if Desktop is running.

[2024-02-02T17:43:47.948762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Try to handshake on url http://localhost:9000/api/handshake...

[2024-02-02T17:43:47.953762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

HTTP Request id 3

        url = http://localhost:9000/api/handshake
        method = POST
        headers = {'Content-Type': 'application/json', 'x-tr-applicationid': 'DEFAULT_WORKSPACE_APP_KEY'}

        json = {'AppKey': 'DEFAULT_WORKSPACE_APP_KEY', 'AppScope': 'trapi', 'ApiVersion': '1', 'LibraryName': 'RDP Python Library', 'LibraryVersion': '1.5.1'}


[2024-02-02T17:43:47.958762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

HTTP request failed: TypeError("send() got an unexpected keyword argument 'follow_redirects'")

[2024-02-02T17:43:47.963761+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Closing session 'workspace'

[2024-02-02T17:43:48.077761+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Closed session 'workspace'

Out[1]:

<refinitiv.data.session.Definition object at 0x22b8a20cd00 {name='workspace'}>

Appreciate your help and advice on this.

workspace #technology rdp proxy

microsoftteams-image-115.png (41.5 KiB)

Feb 05 at 08:57 AM

10 |1500

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

wasin.w Feb 12 at 09:19 AM

Hello @alvin.ricafort

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,

AHS

aramyan.h Feb 19 at 09:57 AM

Hi @alvin.ricafort ,

Please be informed that a reply has been verified as correct in answering the question, and marked as such.

Thank you,

AHS

Answer 1 · 2024-02-05T04:31:31Z

Jirapongse

79.2k ●251 ●52 ●74

@alvin.ricafort

Thank you for reaching out to us.

I searched "follow_redirects" on the forum and found several questions regarding this error.

Please check the answer on this discussion.

Feb 05 at 04:31 AM

10 |1500

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

alvin.ricafort Feb 05 at 05:44 AM

@Jirapongse Thank you for checking.

Based on the Open Session Error (python) -- refinitiv-data version 1.2.0 - Forum | Refinitiv Developer Community, it was mentioned:

Regarding the "send() got an unexpected keyword argument 'follow_redirects' " error, it may relate to the version of httpx used by Python. I checked the CHANGELOG.md file and found that the follow_redirects argument was introduced in httpx 0.20.0. Please make sure that you are using httpx 0.20.0 or above.

From clients RDP log:
calendars==3.6.3,fastjsonschema==2.16.2,filelock==3.6.0,flake8==4.0.1,flask==1.1.2,fonttools==4.25.0,frozendict==2.3.8,frozenlist==1.3.3,fsspec==2022.11.0,future==0.18.2,gensim==4.1.2,glob2==0.7,googletrans==3.0.0,greenlet==1.1.1,h11==0.12.0,h2==4.1.0,h5py==3.7.0,heapdict==1.0.1,holoviews==1.15.0,hpack==4.0.0,hstspreload==2023.1.1,html5lib==1.1,httpcore==0.13.7,httpx==0.19.0,hvplot==0.8.0,hyperframe==6.0.1,hyperlink==21.0.0,idna==2.10,imagecodecs==2021.8.26,imageio==2.19.3,imagesize==1.4.1,importlib-metadata==4.11.3,incremental==21.3.0,inflection==0.5.1,iniconfig==1.1.1,intake==0.6.5,intervaltree==3.1.0,ipykernel==6.15.2,ipython-

So client need to use httpx 0.20.0 or above.?

Thank you.

Jirapongse alvin.ricafort Feb 05 at 09:44 AM

Yes, it is correct.

pf alvin.ricafort Feb 05 at 10:08 AM

Hi @alvin.ricafort

To align all dependency versions with RD lib, the user should run this command line:

pip install --upgrade --force-reinstall refinitiv-data

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