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Error: no proxy address identified, Check if Desktop is running

Hi, we got RW user/client getting this error in her Jupyter Notebook, (Her Codebook is working though.)

microsoftteams-image-115.png

She is using Refinitiv Workspace.

RD version is 1.5.1

Python version is 3.9.13


She provided the logs below: (RDP Library logs)

[2024-02-02T17:43:47.781761+08:00] - [DEBUG] - [rd] - [39140] | MainThread

RD version is 1.5.1; Python version is 3.9.13 (main, Aug 25 2022, 23:51:50) [MSC v.1916 64 bit (AMD64)]

[2024-02-02T17:43:47.784762+08:00] - [DEBUG] - [rd] - [39140] | MainThread

Installed packages (396): aiobotocore==2.4.2,aiohttp==3.8.4,aioitertools==0.11.0,aiosignal==1.3.1,alabaster==0.7.12,anaconda-client==1.11.0,anaconda-navigator==2.3.1,anaconda-project==0.11.1,anyio==3.5.0,appdirs==1.4.4,argon2-cffi-bindings==21.2.0,argon2-cffi==21.3.0,arrow==1.2.2,astroid==2.11.7,astropy==5.1,async-timeout==4.0.2,atomicwrites==1.4.0,attrs==21.4.0,automat==20.2.0,autopep8==1.6.0,babel==2.9.1,backcall==0.2.0,backports.functools-lru-cache==1.6.4,backports.tempfile==1.0,backports.weakref==1.0.post1,bcrypt==3.2.0,beautifulsoup4==4.11.1,binaryornot==0.4.4,bitarray==2.5.1,bkcharts==0.2,black==22.6.0,bleach==4.1.0,blpapi==3.20.1,bokeh==2.4.3,boto3==1.24.28,botocore==1.27.59,bottleneck==1.3.5,brotlipy==0.7.0,certifi==2022.9.14,cffi==1.15.1,chardet==3.0.4,charset-normalizer==2.0.4,click==8.0.4,cloudpickle==2.0.0,clyent==1.2.2,codetiming==1.4.0,colorama==0.4.5,colorcet==3.0.0,comtypes==1.1.10,conda-build==3.22.0,conda-content-trust==0.1.3,conda-pack==0.6.0,conda-package-handling==1.9.0,conda-repo-cli==1.0.20,conda-token==0.4.0,conda-verify==3.4.2,conda==22.9.0,constantly==15.1.0,contexttimer==0.3.3,cookiecutter==1.7.3,cryptography==37.0.1,cssselect==1.1.0,cycler==0.11.0,cython==0.29.32,cytoolz==0.11.0,daal4py==2021.6.0,dask==2022.7.0,datashader==0.14.1,datashape==0.5.4,datetime==5.4,debugpy==1.5.1,decorator==5.1.1,defusedxml==0.7.1,deprecation==2.1.0,diff-match-patch==20200713,dill==0.3.4,distributed==2022.7.0,docstring-parser==0.15,docutils==0.18.1,eikon==1.1.18,entrypoints==0.4,et-xmlfile==1.1.0,exceptiongroup==1.2.0,exchange-calendars==3.6.3,fastjsonschema==2.16.2,filelock==3.6.0,flake8==4.0.1,flask==1.1.2,fonttools==4.25.0,frozendict==2.3.8,frozenlist==1.3.3,fsspec==2022.11.0,future==0.18.2,gensim==4.1.2,glob2==0.7,googletrans==3.0.0,greenlet==1.1.1,h11==0.12.0,h2==4.1.0,h5py==3.7.0,heapdict==1.0.1,holoviews==1.15.0,hpack==4.0.0,hstspreload==2023.1.1,html5lib==1.1,httpcore==0.13.7,httpx==0.19.0,hvplot==0.8.0,hyperframe==6.0.1,hyperlink==21.0.0,idna==2.10,imagecodecs==2021.8.26,imageio==2.19.3,imagesize==1.4.1,importlib-metadata==4.11.3,incremental==21.3.0,inflection==0.5.1,iniconfig==1.1.1,intake==0.6.5,intervaltree==3.1.0,ipykernel==6.15.2,ipython-genutils==0.2.0,ipython==7.31.1,ipywidgets==7.6.5,isort==5.9.3,itemadapter==0.3.0,itemloaders==1.0.4,itsdangerous==2.0.1,janus==1.0.0,jdcal==1.4.1,jedi==0.18.1,jellyfish==0.9.0,jieba==0.42.1,jinja2-time==0.2.0,jinja2==3.1.2,jmespath==0.10.0,joblib==1.1.0,json-logging==1.2.11,json5==0.9.6,jsonschema==4.16.0,jupyter-client==7.3.4,jupyter-console==6.4.3,jupyter-contrib-core==0.4.2,jupyter-contrib-nbextensions==0.7.0,jupyter-core==4.11.1,jupyter-highlight-selected-word==0.2.0,jupyter-nbextensions-configurator==0.6.3,jupyter-server==1.18.1,jupyter==1.0.0,jupyterlab-pygments==0.1.2,jupyterlab-server==2.10.3,jupyterlab-widgets==1.0.0,jupyterlab==3.4.4,keyring==23.4.0,kiwisolver==1.4.2,korean-lunar-calendar==0.3.1,lazy-object-proxy==1.6.0,libarchive-c==2.9,libretranslatepy==2.1.1,lightgbm==4.2.0,llvmlite==0.38.0,locket==1.0.0,lxml==4.9.1,lz4==3.1.3,markdown==3.3.4,markupsafe==2.0.1,matplotlib-inline==0.1.6,matplotlib==3.5.2,mccabe==0.6.1,menuinst==1.4.19,methodtools==0.4.7,mistune==0.8.4,mkl-fft==1.3.1,mkl-random==1.2.2,mkl-service==2.4.0,mock==4.0.3,mplfinance==0.12.9b7,mpmath==1.2.1,msgpack==1.0.3,multidict==6.0.4,multipledispatch==0.6.0,multitasking==0.0.11,munkres==1.1.4,mypy-extensions==0.4.3,navigator-updater==0.3.0,nbclassic==0.3.5,nbclient==0.5.13,nbconvert==6.4.4,nbformat==5.5.0,nest-asyncio==1.5.5,networkx==2.8.4,nltk==3.7,nose==1.3.7,notebook==6.4.12,numba==0.55.1,numexpr==2.8.3,numpy==1.21.5,numpydoc==1.4.0,olefile==0.46,openpyxl==3.0.10,outcome==1.3.0.post0,packaging==21.3,pandas-datareader==0.10.0,pandas==1.5.3,pandocfilters==1.5.0,panel==0.13.1,param==1.12.0,paramiko==2.8.1,parsel==1.6.0,parso==0.8.3,partd==1.2.0,pathlib==1.0.1,pathspec==0.9.0,patsy==0.5.2,pause==0.3,pep8==1.7.1,pexpect==4.8.0,pickleshare==0.7.5,pillow==9.2.0,pip-system-certs==4.0,pip==22.2.2,pkginfo==1.8.2,platformdirs==2.5.2,plotly==5.9.0,pluggy==1.0.0,poyo==0.5.0,prometheus-client==0.14.1,prompt-toolkit==3.0.20,protego==0.1.16,psutil==5.9.0,ptyprocess==0.7.0,py==1.11.0,pyarrow==7.0.0,pyasn1-modules==0.2.8,pyasn1==0.4.8,pycodestyle==2.8.0,pycosat==0.6.3,pycparser==2.21,pyct==0.4.8,pycurl==7.45.1,pydantic==1.10.9,pydatastream==0.6.5,pydispatcher==2.0.5,pydocstyle==6.1.1,pyee==9.0.4,pyerfa==2.0.0,pyfinance==1.3.0,pyflakes==2.4.0,pygments==2.11.2,pyhamcrest==2.0.2,pyhumps==3.0.2,pyjwt==2.4.0,pylint==2.14.5,pyls-spyder==0.4.0,pyluach==2.2.0,pymysql==1.0.3,pynacl==1.5.0,pyodbc==4.0.34,pyopenssl==22.0.0,pyparsing==3.0.9,pyproj==3.6.1,pyrsistent==0.18.0,pyshp==2.3.1,pysocks==1.7.1,pytest==7.1.2,python-dateutil==2.8.2,python-lsp-black==1.0.0,python-lsp-jsonrpc==1.0.0,python-lsp-server==1.3.3,python-slugify==5.0.2,python-snappy==0.6.0,pytz==2023.3,pyviz-comms==2.0.2,pywavelets==1.3.0,pywin32-ctypes==0.2.0,pywin32==302,pywinpty==2.0.2,pyyaml==6.0,pyzmq==23.2.0,qd-client==6.8.7,qdarkstyle==3.0.2,qdc==4.0.1,qstylizer==0.1.10,qtawesome==1.0.3,qtconsole==5.2.2,qtpy==2.2.0,qube-utils==3.19.0,queuelib==1.5.0,qupynt==2.6.1,refinitiv-data==1.5.1,regex==2022.7.9,requests-file==1.5.1,requests==2.28.1,retry==0.9.2,rfc3986==1.5.0,rope==0.22.0,rtree==0.9.7,ruamel-yaml-conda==0.15.100,ruamel.yaml.clib==0.2.7,ruamel.yaml==0.17.32,s3fs==2022.11.0,s3transfer==0.6.0,scikit-image==0.19.2,scikit-learn-intelex==2021.20221004.171935,scikit-learn==1.0.2,scipy==1.9.1,scrapy==2.6.2,seaborn==0.11.2,selenium==4.15.2,send2trash==1.8.0,service-identity==18.1.0,setuptools==63.4.1,shapely==2.0.2,simplejson==3.19.1,sip==4.19.13,six==1.16.0,smart-open==5.2.1,sniffio==1.3.0,snowballstemmer==2.2.0,sortedcollections==2.1.0,sortedcontainers==2.4.0,soupsieve==2.3.1,sphinx==5.0.2,sphinxcontrib-applehelp==1.0.2,sphinxcontrib-devhelp==1.0.2,sphinxcontrib-htmlhelp==2.0.0,sphinxcontrib-jsmath==1.0.1,sphinxcontrib-qthelp==1.0.3,sphinxcontrib-serializinghtml==1.1.5,spyder-kernels==2.2.1,spyder==5.2.2,sqlalchemy==1.4.39,statsmodels==0.13.2,sympy==1.10.1,tables==3.6.1,tabulate==0.8.10,tbb==0.2,tblib==1.7.0,tenacity==8.0.1,terminado==0.13.1,testpath==0.6.0,text-unidecode==1.3,textdistance==4.2.1,threadpoolctl==2.2.0,three-merge==0.1.1,tifffile==2021.7.2,tinycss==0.4,tldextract==3.2.0,toml==0.10.2,tomli==2.0.1,tomlkit==0.11.1,toolz==0.11.2,tornado==6.1,tqdm==4.64.1,traitlets==5.1.1,translate==3.6.1,trio-websocket==0.11.1,trio==0.23.1,twisted-iocpsupport==1.0.2,twisted==22.2.0,typed-argument-parser==1.8.0,typing-extensions==4.7.1,typing-inspect==0.9.0,typing==3.7.4.3,ujson==5.4.0,unidecode==1.2.0,universal-pathlib==0.0.18,urllib3==1.26.11,w3lib==1.21.0,watchdog==2.1.6,wcwidth==0.2.5,webencodings==0.5.1,websocket-client==0.58.0,websockets==10.4,werkzeug==2.0.3,wheel==0.37.1,widgetsnbextension==3.5.2,win-inet-pton==1.1.0,win-unicode-console==0.5,wincertstore==0.2,wirerope==0.4.7,wrapt==1.14.1,wsproto==1.2.0,xarray==0.20.1,xbbg==0.7.7,xgboost==2.0.0,xlrd==2.0.1,xlsxwriter==3.0.3,xlwings==0.27.15,xmltodict==0.13.0,yapf==0.31.0,yarl==1.9.2,yfinance==0.2.22,zict==2.1.0,zipp==3.8.0,zope.interface==5.4.0


[2024-02-02T17:43:47.790769+08:00] - [DEBUG] - [rd] - [39140] | MainThread


Read configs: M:\code\refinitiv-data.config.json, C:\Users\cli\refinitiv-data.config.json


[2024-02-02T17:43:47.798762+08:00] - [DEBUG] - [session] - [39140] | MainThread


Creating session "sessions.desktop.workspace.0" based on session.desktop.Definition("desktop.workspace")

[2024-02-02T17:43:47.805765+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

DesktopSession created with following parameters: app_key="DEFAULT_WORKSPACE_APP_KEY", name="workspace" base_url=http://localhost:9000 platform_path_rdp="/api/rdp" platform_path_udf="/api/udf" handshake_url="/api/handshake"

[2024-02-02T17:43:47.811762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Created session connection SessionCxnType.DESKTOP

[2024-02-02T17:43:47.815762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

+ Session created: DesktopSession

               name = 'workspace'
               connection = DesktopConnection
               stream_auto_reconnection = True
               handshake_url = http://localhost:9000/api/handshake
               state = OpenState.Closed
               session_id = 0

               logger_name = sessions.desktop.workspace.0

[2024-02-02T17:43:47.819762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Open session

[2024-02-02T17:43:47.861761+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

HTTP Request id 0

        url = http://localhost:9000/api/status
        method = GET
        headers = {'x-tr-applicationid': 'DEFAULT_WORKSPACE_APP_KEY'}

[2024-02-02T17:43:47.867762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Error on checking proxy url http://localhost:9000/api/status : TypeError("send() got an unexpected keyword argument 'follow_redirects'")

[2024-02-02T17:43:47.885763+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Retrieved port 9000 value from .portIntUse isn't valid.

[2024-02-02T17:43:47.890762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Warning: file .portInUse was not found. Try to fallback to default port number.

[2024-02-02T17:43:47.895764+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Try defaulting to port 9000...

[2024-02-02T17:43:47.900767+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

HTTP Request id 1

        url = http://localhost:9000/api/status
        method = GET
        headers = {'x-tr-applicationid': 'DEFAULT_WORKSPACE_APP_KEY'}

[2024-02-02T17:43:47.905759+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Error on checking proxy url http://localhost:9000/api/status : TypeError("send() got an unexpected keyword argument 'follow_redirects'")

[2024-02-02T17:43:47.910763+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Default proxy port #9000 failed

[2024-02-02T17:43:47.916769+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Try defaulting to port 9060...

[2024-02-02T17:43:47.923762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

HTTP Request id 2

        url = http://localhost:9060/api/status
        method = GET
        headers = {'x-tr-applicationid': 'DEFAULT_WORKSPACE_APP_KEY'}

[2024-02-02T17:43:47.929763+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Error on checking proxy url http://localhost:9060/api/status : TypeError("send() got an unexpected keyword argument 'follow_redirects'")


[2024-02-02T17:43:47.937761+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Default proxy port #9060 failed

[2024-02-02T17:43:47.942763+08:00] - [ERROR] - [sessions.desktop.workspace.0] - [39140] | MainThread

Error: no proxy address identified.
Check if Desktop is running.

[2024-02-02T17:43:47.948762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Try to handshake on url http://localhost:9000/api/handshake...

[2024-02-02T17:43:47.953762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

HTTP Request id 3

        url = http://localhost:9000/api/handshake
        method = POST
        headers = {'Content-Type': 'application/json', 'x-tr-applicationid': 'DEFAULT_WORKSPACE_APP_KEY'}

        json = {'AppKey': 'DEFAULT_WORKSPACE_APP_KEY', 'AppScope': 'trapi', 'ApiVersion': '1', 'LibraryName': 'RDP Python Library', 'LibraryVersion': '1.5.1'}


[2024-02-02T17:43:47.958762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

HTTP request failed: TypeError("send() got an unexpected keyword argument 'follow_redirects'")

[2024-02-02T17:43:47.963761+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Closing session 'workspace'

[2024-02-02T17:43:48.077761+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread

Closed session 'workspace'

Out[1]:

<refinitiv.data.session.Definition object at 0x22b8a20cd00 {name='workspace'}>

Appreciate your help and advice on this.


workspace#technologyrdpproxy
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@alvin.ricafort

Thank you for reaching out to us.

I searched "follow_redirects" on the forum and found several questions regarding this error.

Please check the answer on this discussion.

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@Jirapongse Thank you for checking.

Based on the Open Session Error (python) -- refinitiv-data version 1.2.0 - Forum | Refinitiv Developer Community, it was mentioned:

Regarding the "send() got an unexpected keyword argument 'follow_redirects' " error, it may relate to the version of httpx used by Python. I checked the CHANGELOG.md file and found that the follow_redirects argument was introduced in httpx 0.20.0. Please make sure that you are using httpx 0.20.0 or above.

From clients RDP log:
calendars==3.6.3,fastjsonschema==2.16.2,filelock==3.6.0,flake8==4.0.1,flask==1.1.2,fonttools==4.25.0,frozendict==2.3.8,frozenlist==1.3.3,fsspec==2022.11.0,future==0.18.2,gensim==4.1.2,glob2==0.7,googletrans==3.0.0,greenlet==1.1.1,h11==0.12.0,h2==4.1.0,h5py==3.7.0,heapdict==1.0.1,holoviews==1.15.0,hpack==4.0.0,hstspreload==2023.1.1,html5lib==1.1,httpcore==0.13.7,httpx==0.19.0,hvplot==0.8.0,hyperframe==6.0.1,hyperlink==21.0.0,idna==2.10,imagecodecs==2021.8.26,imageio==2.19.3,imagesize==1.4.1,importlib-metadata==4.11.3,incremental==21.3.0,inflection==0.5.1,iniconfig==1.1.1,intake==0.6.5,intervaltree==3.1.0,ipykernel==6.15.2,ipython-


So client need to use httpx 0.20.0 or above.?

Thank you.

Yes, it is correct.

pf avatar image pf alvin.ricafort

Hi @alvin.ricafort

To align all dependency versions with RD lib, the user should run this command line:

pip install --upgrade --force-reinstall refinitiv-data

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