Remove old screening results when using update API

Created a case with name Alexa, triggered screening and got the screening results . Later realised it should be Tesla so I have updated the case and triggered screening. Now I am seeing the old results as well as the new results. My requirement is to give in only new results in this case only Tesla.
Is there any possibility to remove or filter out old screening results while using the update or rescreen a case.

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Accepted answers

judith.pillado.lseg

Hello @mounicasirishakolli - thank you for reaching out to us!

In this scenario, you have a couple of options:

You can manually resolve for the "Alexa" matches as you see fit, and thus now only see the "Tesla" results
You can archive and proceed to delete the case, and create/screen a new entity with the name "Tesla" that would only give you matches/results based on your settings

Unfortunately, if you try to filter the case matches by "Matched Name Type" or "Match Strength" it will still retrieve results that are associated with the initial name you screened for, which in this scenario is Alexa.

Please let me know if you have any further questions.

All comments

judith.pillado.lseg

Hello @mounicasirishakolli - thank you for reaching out to us!

In this scenario, you have a couple of options:

You can manually resolve for the "Alexa" matches as you see fit, and thus now only see the "Tesla" results
You can archive and proceed to delete the case, and create/screen a new entity with the name "Tesla" that would only give you matches/results based on your settings

Please let me know if you have any further questions.

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