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j.david avatar image
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Machine ID password lost

Unfortunately we have a problem with our key store last replication and I am afraid we have lost machine Id password.

I have seen that is possible to change the password via API but you need previous password and we have lost it.

Is possible to reset that machine Id password to set a new one? maybe using some administration portal?

Thank you.

#productauthenticationcredentials
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wasin.w avatar image
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Hello @j.david

I strongly suggest you contact your LSEG representative (or Account Manager) to help you reset your Machine ID credential. We, Developer Advocate does not have a permission to reset your account.

I hope this information helps.

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