Hi Team,
Can you please provide any insight into what might have caused the following?
2024-08-29 04:47:43,307+0000 ERROR [com.refinitiv.ema.access.OmmConsumerImpl] (main) [-] [] loggerMsg
ClientName: Consumer_RTO_1
Severity: Error
Text: login failed (timed out after waiting 45000 milliseconds) for :)
loggerMsgEnd
2024-08-29 04:47:43,310+0000 ERROR [com.refinitiv.ema.access.OmmConsumerImpl] (main) [-] [] loggerMsg
ClientName: ChannelCallbackClient
Severity: Error
Text: Received ChannelDown event on channel Channel_RTO
Instance Name Consumer_RTO_1
RsslReactor Channel is null
Error Id 0
Internal sysError 0
Error Location Reactor.processWorkerEvent
Error text Error initializing channel: errorId=-1 text=com.refinitiv.proxy.authentication.ProxyAuthenticatorImpl: Unexpected http response code: 403
loggerMsgEnd
The user just run 7 same Calypso scheduled tasks to get FX.USD.ZAR.TN quote. 6 of them completed successfully and just one failed (id 231508).
The user is using RTO v2 and confirmed not connecting through RTDS.
Thank you!
Kind regards,
Vanessa
