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stephen.davidson avatar image
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Turning OngoingScreening on for a new case

Hi,

I'm attempting to turn on ongoing screening for a newly created case as follows:

Call Cases to create the case

Call ScreeningRequest

Call OngoingScreening

Call Results

Without making the call to OngoingScreening I can poll the audit for the SCREENED_CASE entry and get a response within the usual 1-2 seconds timeframe.

If I DO call OngoingScreening then the polling of the audit never seems to complete.

Is there any best practice for turning Ongoing Screening on for a case?

Thanks

world-checkworld-check-one
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Jirapongse avatar image   Jirapongse

@stephen.davidson

Thank you for your participation in the forum.

Are any of the replies below satisfactory in resolving your query?

If yes please click the 'Accept' text next to the most appropriate reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

Nipat Kunvutipongsak avatar image   Nipat Kunvutipongsak

Hello @stephen.davidson,

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

Thanks,

AHS

Alex Putkov.1 avatar image   Alex Putkov.1

@stephen.davidson
Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,
AHS

4 Answers

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brian.bourgault avatar image
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Hi @stephen.davidson

The call to screening is asynchronous and you should wait for it to complete before making another request for the same case.

Brian

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rakesh.dev avatar image
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Hi @stephen.davidson,

Is there any best practice for turning Ongoing Screening on for a case?

You can check with Postman the Ongoing screening returns status 204 and does not return message.

Hope this helps.

Thanks

Rakesh

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stephen.davidson avatar image
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Hi Rakesh,

Thanks for getting back to me - the question was more about the lack of a SCREENED_CASE entry in the audit when I call OngoingScreening after ScreeningRequest - is there any reason why calling OngoingScreening prevents this entry in the audit? As I mentioned, I poll the audit before I call Results.

If I call Cases => ScreeningRequest => wait for SCREENED_CASE in audit => Results I get results as expected

If I call Cases => ScreeningRequest => OngoingScreening => wait for SCREENED_CASE in audit then nothing seems to happen.

Thanks

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stephen.davidson avatar image
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Thanks, I'm now checking for SCREENED_CASE in the audit before attempting to call OngoingScreening.

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