When we are updating a case and performing caseScreening again it is not updating the results in World-Check One application. There are only old matched profiles in World-Check One application.
Does the caseScreeing adds the new results to old one? If it is true then may be there are no new profiles for recent update. Thats why showing old results only. Is it possible to check what was the result for recent screening in World-Check One application?
In our application after updating case, we are performing caseScreeing and then sending email if match found. The issue is, all emails contain old result values even after case has been updated.
NOTE - We are working on Pilot environment right now