Job Cancellation

Question

Question by ashish.singhal · May 24, 2017 at 10:21 PM · TRTH

I have a several jobs that are in a 'Pending Cancellation' state for several minutes. Is this normal?

I'm also seeing this error with a new Cancellation request: Job cannot be cancelled at this time, please try again. Details: report template: Unknown

ExtractionId='0x05bacc51a3fb2f96'

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Answer 1 · 2017-09-01T07:07:18Z

Answer by Olivier DAVANT · Sep 01, 2017 at 07:07 AM

For everyone's information:

This problem was due to a TRTH internal technical issue. It has been addressed and fixed by the TRTH support team with Ashish's collaboration.

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