Discover Refinitiv
MyRefinitiv Refinitiv Perspectives Careers
Created with Sketch.
All APIs Questions & Answers  Register |  Login
Ask a question
  • Questions
  • Tags
  • Badges
  • Unanswered
Search:
  • Home /
  • TRTH /
avatar image
Question by ricardo.siguero · Oct 27, 2017 at 07:32 AM · TRTHtrthv2trth rest apitrth rest

No extraction files got from HistoricalReferenceReportTemplates data accesses

Hi,

We are retrieving no data from the data access:

1.Report Template

Endpoint:

/Extractions/HistoricalReferenceReportTemplates

Report template definition is:

{
    "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.ReportTemplates.HistoricalReferenceReportTemplate",
    "CompressionType": "GZip",
    "ShowColumnHeaders": true,
    "Name": "E41890_REQUEST_SYMBOL_MARKET_INFO_373_TEMPL_74383",
    "Headers": [],
    "Trailers": [],
    "ContentFields": [{
        "Format": null,
        "FieldName": "RIC"
    }, {
        "Format": null,
        "FieldName": "Exchange Code"
    }, {
        "Format": null,
        "FieldName": "Asset Category"
    }, {
        "Format": null,
        "FieldName": "Security Description"
    }, {
        "Format": null,
        "FieldName": "Inverse Rate Marker"
    }, {
        "Format": null,
        "FieldName": "Expiration Date"
    }, {
        "Format": null,
        "FieldName": "Trading Status"
    }],
    "Condition": {
        "StartDate": "2017-09-14T23:59:59.999",
        "EndDate": "2017-09-14T00:00:00.000"
    }
}

Its reponse is:

{
    "Condition": {
        "EndDate": "2017-09-14T00:00:00.000Z",
        "StartDate": "2017-09-14T23:59:59.999Z"
    },
    "Headers": [],
    "LastChangedDate": "2017-10-27T11:17:48.167Z",
    "ReportFieldCount": 7,
    "OutputFormat": "CommaSeparatedValues",
    "ContentFields": [{
        "Justification": "Center",
        "Format": {
            "Capitalization": "None",
            "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.ReportTemplates.ContentFieldTextFormat"
        },
        "WidthStyle": "VariableWidth",
        "FieldName": "RIC"
    }, {
        "Justification": "Center",
        "Format": {
            "Capitalization": "None",
            "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.ReportTemplates.ContentFieldTextFormat"
        },
        "WidthStyle": "VariableWidth",
        "FieldName": "Exchange Code"
    }, {
        "Justification": "Center",
        "Format": {
            "Capitalization": "None",
            "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.ReportTemplates.ContentFieldTextFormat"
        },
        "WidthStyle": "VariableWidth",
        "FieldName": "Asset Category"
    }, {
        "Justification": "Center",
        "Format": {
            "Capitalization": "None",
            "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.ReportTemplates.ContentFieldTextFormat"
        },
        "WidthStyle": "VariableWidth",
        "FieldName": "Security Description"
    }, {
        "Justification": "Center",
        "Format": {
            "Capitalization": "None",
            "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.ReportTemplates.ContentFieldTextFormat"
        },
        "WidthStyle": "VariableWidth",
        "FieldName": "Inverse Rate Marker"
    }, {
        "Justification": "Center",
        "Format": {
            "DateFormat": "dd/MM/yyyy",
            "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.ReportTemplates.ContentFieldDateFormat"
        },
        "WidthStyle": "VariableWidth",
        "FieldName": "Expiration Date"
    }, {
        "Justification": "Center",
        "Format": {
            "ThousandSeparator": "Comma",
            "UseThousandSeparator": true,
            "IntegerPlaces": 1,
            "DecimalPlaces": 0,
            "NegativeSignPosition": "Before",
            "DecimalSeparator": "Period",
            "UseLeadingZero": false,
            "UseTrailingZero": false,
            "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.ReportTemplates.ContentFieldNumberFormat"
        },
        "WidthStyle": "VariableWidth",
        "FieldName": "Trading Status"
    }],
    "Trailers": [],
    "@odata.context": "https://hosted.datascopeapi.reuters.com/RestApi/v1/$metadata#HistoricalReferenceReportTemplates/$entity",
    "ReportTemplateId": "0x05ed1a04807b3036",
    "CreateDate": "2017-10-27T11:17:48.167Z",
    "Name": "E41890_REQUEST_SYMBOL_MARKET_INFO_373_TEMPL_74383",
    "DeliveryType": "None",
    "Delimiter": "None",
    "CompressionType": "GZip",
    "TemplateTypeCode": "HRD",
    "ShowColumnHeaders": true
}

2.Schedule

{
    "TimeZone": "GMT Standard Time",
    "Name": "E41890_REQUEST_SYMBOL_MARKET_INFO_373_SCHED_77425",
    "Recurrence": {
        "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.Schedules.SingleRecurrence",
        "ExtractionDateTime": "2017-10-27T13:17:57Z",
        "IsImmediate": true
    },
    "Trigger": {
        "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.Schedules.ImmediateTrigger",
        "LimitReportToTodaysData": false
    },
    "ListId": "0x05ed1a033ccb3036",
    "ReportTemplateId": "0x05ed1a04807b3036"
}

Resuts for the above is:

{
    "Name": "E41890_REQUEST_SYMBOL_MARKET_INFO_373_SCHED_77425",
    "ScheduleId": "0x05ed1a053f8b3036",
    "ListId": "0x05ed1a033ccb3036",
    "LastChangeDate": "2017-10-27T11:17:51.224Z",
    "UserId": 9013852,
    "TimeZone": "GMT Standard Time",
    "ReportTemplateId": "0x05ed1a04807b3036",
    "CreateDate": "2017-10-27T11:17:51.224Z",
    "@odata.context": "https://hosted.datascopeapi.reuters.com/RestApi/v1/$metadata#Schedules/$entity",
    "Trigger": {
        "LimitReportToTodaysData": false,
        "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.Schedules.ImmediateTrigger"
    },
    "Recurrence": {
        "IsImmediate": true,
        "ExtractionDateTime": "2017-10-27T00:00:00Z",
        "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.Schedules.SingleRecurrence"
    }
}


We are not getting today any of the extraction files we used to retrieve in previous days...

The loop where the data access is checking for the completeness of the extraction never ends:

Waiting 60 seconds... Retry #1

Waiting 60 seconds... Retry #18

Waiting 60 seconds... Retry #24

...

Any idea about what is happenning?

Thanks

Regards

Ricardo

People who like this

0 Show 0
Comment
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Reply

  • Sort: 
avatar image
REFINITIV
Best Answer
Answer by paolo.ciampanelli · Oct 27, 2017 at 07:41 AM

Hi, it looks like there's a problem on Tick History 2 today, although in the alert it mentions only the Elektron Timeseries report :

SERVICE ALERTS FOR INFORMATION PRODUCTS ALERU30

Tick History v2 Custom Delayed

ALERT STATUS = Confirmed

Checkpoints (All Times are GMT) Outage Start: 08:40 27 Oct 2017 First Reported: 10:20 27 Oct 2017 Last Updated: 11:09 27 Oct 2017 Next Update: 12:20 27 Oct 2017 Estimated Resolution: Not Yet Available Some Thomson Reuters Tick History version 2.0 custom extractions are delayed. Customers are globally impacted. Affected Report Template: Elektron TimeSeries

Status at 11:09 GMT: Investigations continues to establish the cause of the incident. The next update is at 12:20 GMT.

http://www.gva.rapid.reuters.com/a/alerts/servicealerts/Alert/Alerts.aspx

Comment

People who like this

0 Show 0 · Share
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Watch this question

Add to watch list
Add to your watch list to receive emailed updates for this question. Too many emails? Change your settings >
11 People are following this question.

Related Questions

Hi, how can I get RAW-TAS and RAW-MD data in trth v2

time stamp differences between trth v1 and trth v2.

Can't download historical e-mini data from TRTH using REST API

TRTHv1 Qualifier in TimeAndSales/Trade for NSQ and NYQ

Hi, How can I extract the following columns from corporate actions standard using trth - region,adjtype,description

  • Feedback
  • Copyright
  • Cookie Policy
  • Privacy Statement
  • Terms of Use
  • Careers
  • Anonymous
  • Sign in
  • Create
  • Ask a question
  • Spaces
  • Alpha
  • App Studio
  • Block Chain
  • Bot Platform
  • Calais
  • Connected Risk APIs
  • DSS
  • Data Fusion
  • Data Model Discovery
  • Datastream
  • Eikon COM
  • Eikon Data APIs
  • Elektron
    • EMA
    • ETA
    • WebSocket API
  • Legal One
  • Messenger Bot
  • Messenger Side by Side
  • ONESOURCE
    • Indirect Tax
  • Open PermID
    • Entity Search
  • Org ID
  • PAM
    • PAM - Logging
  • ProView
  • ProView Internal
  • Product Insight
  • Project Tracking
  • Refinitiv Data Platform
    • Refinitiv Data Platform Libraries
  • Rose's Space
  • Screening
    • Qual-ID API
    • Screening Deployed
    • Screening Online
    • World-Check One
    • World-Check One Zero Footprint
  • Side by Side Integration API
  • TR Knowledge Graph
  • TREP APIs
    • CAT
    • DACS Station
    • Open DACS
    • RFA
    • UPA
  • TREP Infrastructure
  • TRIT
  • TRKD
  • TRTH
  • Thomson One Smart
  • Transactions
    • REDI API
  • Velocity Analytics
  • Wealth Management Web Services
  • World-Check Data File
  • Explore
  • Tags
  • Questions
  • Badges