Discover Refinitiv
MyRefinitiv Refinitiv Perspectives Careers
Created with Sketch.
All APIs Questions & Answers  Register |  Login
Ask a question
  • Questions
  • Tags
  • Badges
  • Unanswered
Search:
  • Home /
  • Datastream /
avatar image
Question by ET2 · Jul 19, 2018 at 09:43 AM · pythondatastreamconnectionrequests

Datastream Python API - ConnectionError

I have experienced in the last couple of days a problem with the Datastream Python API. If I want to download a list of fields (for instance RIC code, ISIN code etc.) providing a list of Datastream codes in the get_data function, I get the following error message:

ConnectionError: HTTPConnectionPool(host='datastream.thomsonreuters.com', port=80): Max retries exceeded with url: /DswsClient/V1/DSService.svc/rest/Data?token=kIMfHviia3V7Lo1vpCmD7s2jg2mOrdXPg3fqa%2FSTR5KsHCzRejTR9DlSYINMSbFCmqXmAXyAD5tj%2FvbHJvf9ZZ68tK0XgAUO3jlU5%2BokNLBlohLc9yXsMt%2BSpJ1EDRXqzFDOtuNeRstnOs6%2Fl0tpQKsisnxou4GO7yQ6sWZRw0cdJyZl6P3Z%2FrTcIbMJPAChI3j61dWt%2FbmvQuTNrukMIQoUfsnThQYICbFJA%2B%2BqOB8%3D22EB4EB81E7B9909534E63CDA68E8A94D9083132&instrument=325972&datatypes=NAME%2C+RIC%2C+ISIN%2C+ESTAT&datekind=Snapshot&start=&end=&freq= (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x00000000107135C0>: Failed to establish a new connection: [WinError 10013] An attempt was made to access a socket in a way forbidden by its access permissions',))

I also tried to loop through the DS codes, such that I ask the info related to one stock per cycle, but still I sometimes get the same error, by the way totally random, in the sense that each time it stops at a different stock. I thought it was a problem related to the maximum amount of data points per request, but this randomness seems to exclude this cause.

The same code which now gives problems was perfectly working until three days ago, and I did not change anything on my side.

Could you please help me?

People who like this

0 Show 0
Comment
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

2 Replies

  • Sort: 
avatar image
REFINITIV
Best Answer
Answer by Alex Putkov. · Aug 10, 2018 at 11:45 AM

@ET2
It seems that TR Support investigated the issue you reported, concluded that the problem you experienced stems from your code and closed the service case. I'm closing this thread as well. If you need any further assistance with this or any other issue, please start a new thread.

Comment

People who like this

0 Show 0 · Share
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

avatar image
REFINITIV
Answer by Alex Putkov. · Jul 19, 2018 at 11:19 AM

@ET2
I have created a service case 06765940 on your behalf with Thomson Reuters Support. You will be contacted by TR Helpdesk to investigate and troubleshoot the issue.

Comment
ET2

People who like this

1 Show 0 · Share
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Watch this question

Add to watch list
Add to your watch list to receive emailed updates for this question. Too many emails? Change your settings >
9 People are following this question.

Related Questions

Date format and column headings

Cannot connect to Datastream via Python

Connecting using Python

Cannot make sense of dataframe format returned by Python datastream API PyDSWS

WorldScope Fundamental Dates

  • Feedback
  • Copyright
  • Cookie Policy
  • Privacy Statement
  • Terms of Use
  • Careers
  • Anonymous
  • Sign in
  • Create
  • Ask a question
  • Spaces
  • Alpha
  • App Studio
  • Block Chain
  • Bot Platform
  • Calais
  • Connected Risk APIs
  • DSS
  • Data Fusion
  • Data Model Discovery
  • Datastream
  • Eikon COM
  • Eikon Data APIs
  • Elektron
    • EMA
    • ETA
    • WebSocket API
  • Legal One
  • Messenger Bot
  • Messenger Side by Side
  • ONESOURCE
    • Indirect Tax
  • Open PermID
    • Entity Search
  • Org ID
  • PAM
    • PAM - Logging
  • ProView
  • ProView Internal
  • Product Insight
  • Project Tracking
  • Refinitiv Data Platform
    • Refinitiv Data Platform Libraries
  • Rose's Space
  • Screening
    • Qual-ID API
    • Screening Deployed
    • Screening Online
    • World-Check One
    • World-Check One Zero Footprint
  • Side by Side Integration API
  • TR Knowledge Graph
  • TREP APIs
    • CAT
    • DACS Station
    • Open DACS
    • RFA
    • UPA
  • TREP Infrastructure
  • TRIT
  • TRKD
  • TRTH
  • Thomson One Smart
  • Transactions
    • REDI API
  • Velocity Analytics
  • Wealth Management Web Services
  • World-Check Data File
  • Explore
  • Tags
  • Questions
  • Badges