API Proxy not starting on Mac

The API proxy is no longer working. Reinstalled it and that did not solve the problem.

Currently getting a message that an unexpected error occurred:

Error Code: 101

Error message: [IPCBus:Broker] error = [IPCBus:Node]

error = timeout (2000ms) on {"port":"49152"}

This error is occurring before login.

Find more posts tagged with

python

eikon

api

error

workspace

Just to have a valid solution for this issue on a separate post, Mac restart helped to resolve the issue.

@stephan would you please provide the logs? It can be location under ```~/Library/Application Support/Eikon API Proxy```

The logs are in the attached zip file.

@stephan, let's try and force the proxy app to use a different port. Open your Terminal app and run this:

/Applications/Eikon\ API\ Proxy.app/Contents/MacOS/Eikon\ API\ Proxy --busPort=49153

does it work?

Unfortunately not. Getting the same error as before and the following response in the terminal:

Unfortunately not. Still getting the same error message and the following in the terminal:

@stephan thank you, we are investigating.

@stephan could we check if anything is running on 49153 or 49152 on your machine? Here is the bash command:

lsof -i :49153

Just to have a valid solution for this issue on a separate post, Mac restart helped to resolve the issue.