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Luke@MBBS avatar image
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How do I log out of Eikon Proxy API (MAC) and change the account used to login?

eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-apiauthentication
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wasin.w avatar image   wasin.w

Hello @Luke@MBBS

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,

AHS

pimchaya.wongrukun01 avatar image   pimchaya.wongrukun01

Hello @Luke@MBBS

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,

AHS

Christiaan Meihsl avatar image   Christiaan Meihsl

@Luke@MBBS, please be informed that a reply has been verified as correct in answering the question, and has been marked as such. Thanks, AHS

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Zhenya Kovalyov avatar image
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@Luke@MBBS

On the menu, select 'Clear cache + shutdown':


screenshot-2019-04-12-at-102447.png (95.2 KiB)
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Luke@MBBS avatar image Luke@MBBS

Hi @Zhenya Kovalyov, I don't have that option on my mac version of the Eikon Proxy API though. There's only Quit and About.

screenshot-2019-04-12-at-154920.png (35.5 KiB)
screenshot-2019-04-12-at-154903.png (79.7 KiB)
Zhenya Kovalyov avatar image Zhenya Kovalyov Luke@MBBS

@Luke@MBBS

try

```rm -rf /Users/your_username/Library/Application Support/Eikon API Proxy/Partitions/login-window/Cookies```

or ```rm -rf /Users/your_username/Library/Application Support/eikon-on-electron/Cookies```

Luke@MBBS avatar image Luke@MBBS Zhenya Kovalyov

Hi @Zhenya Kovalyov, thanks so much for your help, I deleted the entire Eikon API Proxy folder, together with the app and it worked!

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