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Which SQL database are you trying to connect to? It doesn't look like you're utilizing any Refinitiv products or APIs in this instance. If I'm wrong and you are indeed using some Refinitiv product or API, then could you specify which product or API you're using? The code sample including the call that returns the error you reported would be very useful as well.
SSMS data base. Nop I am not utilizing any refinitiv product.