Discover Refinitiv
MyRefinitiv Refinitiv Perspectives Careers
Created with Sketch.
All APIs Questions & Answers  Register |  Login
Ask a question
  • Questions
  • Tags
  • Badges
  • Unanswered
Search:
  • Home /
  • Screening /
  • World-Check One /
avatar image
Question by vijay.shejawal · Oct 19, 2020 at 02:53 PM · worldcheck one

URGENT-Pilot Environment Asynchronous Screening Not Working

Hi Refinitiv Team,


We are facing one specific issue on our pilot environments i.e. Asynchronous screening request is not working correctly.

Asynchronous screening request call does not throws any specific error but subsequent AuditEvent request call does not return any response.


Below are the sample payloads requests in which Asynchronous screening is not working correctly thus auditevent request does not returns any response.


Sample Payload of screening request

(request-target): post /v1/cases/5nzbfkd9gzqv1f32jbqdm7sxa/screeningRequest

host: rms-world-check-one-api-pilot.thomsonreuters.com

date: Mon, 19 Oct 2020 12:29:46 GMT


Sample Payload of AuditEvents request

(request-target): post /v1/cases/5nzbfkd9gzqv1f32jbqdm7sxa/auditEvents

host: rms-world-check-one-api-pilot.thomsonreuters.com

date: Mon, 19 Oct 2020 12:29:46 GMT

content-type: application/json

content-length: 204

{"currentUserId":"","query" : "actionType==SCREENED_CASE;eventDate>=2020-10-19T12:29:41Z" },"sort": [{"columnName": "eventDate","order": "DESCENDING"}], "pagination": {"currentPage": 1,"itemsPerPage": 1}}


Let us know in case of any additional details needed. Please consider looking into it ASAP. We can have meeting in case required.

ddiqsupport

People who like this

1 Show 0
Comment
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

3 Replies

  • Sort: 
avatar image
REFINITIV
Answer by Prabhjyot · Oct 20, 2020 at 05:55 AM

@vijay.shejawal,

Can you please use the below query?

{"query": "actionType==SCREENED_CASE"}

Let us know how it goes.

Comment
ddiqsupport

People who like this

1 Show 2 · Share
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

avatar image
vijay.shejawal · Oct 20, 2020 at 06:18 AM 0
Share

After few hours i.e. post 9-10 hrs of reporting this issue on pilot environment, we can see Async Screenig requests are started working automatically without any issue.

We are good now on the reported issue but we would like to know the root cause of issue from Refinitiv on pilot environment.

avatar image
REFINITIV
Prabhjyot ♦♦ vijay.shejawal · Oct 20, 2020 at 07:02 AM 0
Share

@vijay.shejawal,

Could you please share the response payload which you received initially?

avatar image
Answer by vijay.shejawal · Oct 27, 2020 at 03:18 PM
We are facing same issue again today and still it persists i.e. Async WC screening calls are not getting screened or may be taking quite more time to screen the case.(PILOT Environment) All our lower environment functionality of Async WC Screening calls are failing. Below is the sample payload of one of Async WC call on pilot environment. Sample payload of Async WC Screening Request (request-target): post /v1/cases/5nzbfkdahk371f3vfe68qddap/screeningRequest host: rms-world-check-one-api-pilot.thomsonreuters.com date: Tue, 27 Oct 2020 14:50:28 GMT Sample payload subsequent Audit WC request for which we are not getting any response with SCREENED_CASE (request-target): post /v1/cases/5nzbfkdahk371f3vfe68qddap/auditEvents host: rms-world-check-one-api-pilot.thomsonreuters.com date: Tue, 27 Oct 2020 14:50:29 GMT content-type: application/json content-length: 204 {"currentUserId":"","query" : "actionType==SCREENED_CASE;eventDate>=2020-10-27T14:50:23Z" },"sort": [{"columnName": "eventDate","order": "DESCENDING"}], "pagination": {"currentPage": 1,"itemsPerPage": 1}}
Comment
ddiqsupport

People who like this

1 Show 0 · Share
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

avatar image
Answer by ddiqsupport · Oct 27, 2020 at 05:30 PM

We experiencing this problem too

Comment

People who like this

0 Show 0 · Share
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Watch this question

Add to watch list
Add to your watch list to receive emailed updates for this question. Too many emails? Change your settings >
11 People are following this question.

Related Questions

HTTP 400 half the time when using accents in name

Is there is any java implementation of Seq 5e Resolve Results ?

screeningRequest with HTTP/1.1 201 Created

What documents are available from the WorldCheck One API when receiving a positive match upon screening a case?

How to configure worldcheck one api in 3rd party application?

  • Feedback
  • Copyright
  • Cookie Policy
  • Privacy Statement
  • Terms of Use
  • Careers
  • Anonymous
  • Sign in
  • Create
  • Ask a question
  • Spaces
  • Alpha
  • App Studio
  • Block Chain
  • Bot Platform
  • Calais
  • Connected Risk APIs
  • DSS
  • Data Fusion
  • Data Model Discovery
  • Datastream
  • Eikon COM
  • Eikon Data APIs
  • Elektron
    • EMA
    • ETA
    • WebSocket API
  • Legal One
  • Messenger Bot
  • Messenger Side by Side
  • ONESOURCE
    • Indirect Tax
  • Open PermID
    • Entity Search
  • Org ID
  • PAM
    • PAM - Logging
  • ProView
  • ProView Internal
  • Product Insight
  • Project Tracking
  • Refinitiv Data Platform
    • Refinitiv Data Platform Libraries
  • Rose's Space
  • Screening
    • Qual-ID API
    • Screening Deployed
    • Screening Online
    • World-Check One
    • World-Check One Zero Footprint
  • Side by Side Integration API
  • TR Knowledge Graph
  • TREP APIs
    • CAT
    • DACS Station
    • Open DACS
    • RFA
    • UPA
  • TREP Infrastructure
  • TRIT
  • TRKD
  • TRTH
  • Thomson One Smart
  • Transactions
    • REDI API
  • Velocity Analytics
  • Wealth Management Web Services
  • World-Check Data File
  • Explore
  • Tags
  • Questions
  • Badges