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DSS REST API vs GUI List of schedules

Hi,

when retrieving Schedules via DSS Rest api (https://hosted.datascopeapi.reuters.com/RestApi/v1/Extractions/Schedules ) what are the schedules that are extracted? The list I am retrieving does not match with the one that is visible via GUI: file ScheduleListApi.txt contains the response via API, while this is the list via GUI:

For example:

- API show a schedule called test_schedule_pme, that is not present via GUI.

- via API all the schedules created in 2021 are not available. Neither if I explicitely try to retrieve them by name (https://hosted.datascopeapi.reuters.com/RestApi/v1/Extractions/ScheduleGetByName(ScheduleName='test_schedule_tgi'):

{
    "error": {
        "message": "Exception of type 'DataScope.Select.Core.Exceptions.NotFoundException`1[ThomsonReuters.Dss.Api.Extractions.Schedules.Schedule]' was thrown."
    }
}

Thanks

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@Daniela Ottino

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Hi @Daniela Ottino,

Not sure why the schedule list is different - I can get all the schedules listed in the web interface. I notice that your API returned only 12 entries vs 13 in the web interface of which two are different and are not listed in web - namely 15.12.2020 09.21.19 and test_schedule_pme.

Are you logging-in as a same user in both API and web UI.

I would recommend that you contact DSS product support by opening a ticket at my.refinitiv.com.

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Thanks Gurpreet, I have opened a ticket case to DSS support team. I am still waiting for a response.

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