Extraction limit exceeded with historical reference request

Question

Question by sanchezTJUK · Feb 19 at 04:19 PM · historical reference request limit

Extraction limit exceeded with historical reference request

I need to make historical reference requests for the futures contracts data I'm I'm downloading to know the contact expiry for each request. However, I've started getting the error message returned:

{'error': {'message': 'Failure reason: UserExtractionLimitExceeded: the extraction exceeds the user limit for HRD extractions'}}

From looking at the documentation on historical reference requests, the limit seems to be in the thousands. I don't think I'm anywhere near that number so I'm confused as to why I'm being stopped.

Any help on this would be much appreciated,

thanks

0

10 |1500 characters needed characters left characters exceeded

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 1 · 2021-02-19T18:16:07Z

REFINITIV

Best Answer

Answer by zoya.farberov · Feb 19 at 06:16 PM

Hi @sanchezTJUK,

Do you have any HistoricalReference request that is still running, not completed, when you submit the next one?

Because concurrent HistoricalReference requests are not supported, please see RTH Best Practices Guide.

Please also see this previous discussion thread for more details, only keep in mind the request type is HistoricalReference, so not 2, only 1 request processing at a time is supported.

Hope this helps

1 Show 1 · Share

10 |1500 characters needed characters left characters exceeded

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

sanchezTJUK · Feb 19 at 07:00 PM 0

Share

Thanks Zoya!

Extraction limit exceeded with historical reference request

1 Reply

Watch this question

Related Questions