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tanish.girotra01 avatar image
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refinitiv.dataplatform.errors.RDPError: Error code 1503| Backend request failed

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raksina.samasiri avatar image   raksina.samasiri

Hi @tanish.girotra01 ,

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,
AHS

wasin.w avatar image   wasin.w

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,


AHS

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jason.ramchandani01 avatar image
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@tanish.girotra01 what is the value of n+3?

if I try :

df = ek.get_timeseries('CLX1', interval='hour',count=2000)
df

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I get 1645 rows which is abut 3 months of data give or take which is the intraday price limit for Eikon.


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jason.ramchandani01 avatar image
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@tanish.girotra01 Could you please paste the actual API call that is failing with the parameters etc. thanks.

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tanish.girotra01 avatar image
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ek.get_timeseries('CLX1', interval='hour',count=n+3)

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tanish.girotra01 avatar image
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the max n I am using is 30, I am running the code on an hourly loop. Around 5 similar instance running at the same time

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jason.ramchandani01 avatar image jason.ramchandani01
@tanish.girotra01 So with the Eikon Data API we do not recommend using parallel instances. Please revert to single thread sequential and also consider coding defensively in try-catch blocks so if there is some error you can re-present the API call. I hope this can help.

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