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refinitiv.dataplatform.errors.RDPError: Error code 1503| Backend request failed

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eikoneikon-data-apiworkspacerefinitiv-dataplatform-eikonworkspace-data-apiapierror
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@tanish.girotra01 what is the value of n+3?

if I try :

df = ek.get_timeseries('CLX1', interval='hour',count=2000)
df

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I get 1645 rows which is abut 3 months of data give or take which is the intraday price limit for Eikon.


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@tanish.girotra01 Could you please paste the actual API call that is failing with the parameters etc. thanks.

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ek.get_timeseries('CLX1', interval='hour',count=n+3)

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the max n I am using is 30, I am running the code on an hourly loop. Around 5 similar instance running at the same time

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@tanish.girotra01 So with the Eikon Data API we do not recommend using parallel instances. Please revert to single thread sequential and also consider coding defensively in try-catch blocks so if there is some error you can re-present the API call. I hope this can help.