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kishore.karanam avatar image
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discrepancy on rates that are being fetched from Elektron Connect and Websocket Refinitiv Real-time API

Dear @wasin.waeosri , @umer.nalla


We are getting discrepancy on rates that are being fetched from Elektron Connect and
Websocket Refinitiv Real-time API

rates_difference.jpg

As per our understanding both should be same so kIndly check and advise


websocketsrrtorefinitiv-real-time-optimised
rates-difference.jpg (33.1 KiB)
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raksina.samasiri avatar image   raksina.samasiri

@kishore.karanam

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,
AHS

wasin.w avatar image   wasin.w

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,


AHS

1 Answer

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umer.nalla avatar image
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Hi @kishore.karanam

For data discrepancy issues please raise a content ticket at My.Refinitiv.

The Websocket API will merely pass on the data it receives from the RTO feed.

Therefore, any discrepancy would have to be investigated by the RTO team.

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