Hi there,
since 22nd of November the price contribution to Reuters (over the Enterprise Message API) within our integrated java sdk doesn't work anymore.
Following warnings & errors are coming up:
2021-11-22 03:14:41 6db2e656-e66d-409f-acb1-6ccb27a78932 WARN OmmConsumerImpl:475 - loggerMsg ClientName: ChannelCallbackClient Severity: Warning Text: Received ChannelDownReconnecting event on channel Channel_1 RsslReactor Channel is null Error Id 0 Internal sysError 0 Error Location null Error text loggerMsgEnd 2021-11-22 03:15:26 6db2e656-e66d-409f-acb1-6ccb27a78932 WARN OmmConsumerImpl:475 - loggerMsg ClientName: ChannelCallbackClient Severity: Warning Text: Received ChannelDownReconnecting event on channel Channel_2 RsslReactor Channel is null Error Id 0 Internal sysError 0 Error Location null Error text loggerMsgEnd 2021-11-22 03:16:11 6db2e656-e66d-409f-acb1-6ccb27a78932 ERROR OmmConsumerImpl:1150 - loggerMsg ClientName: Consumer_2_2 Severity: Error Text: login failed (timed out after waiting 45000 milliseconds) for chp02-emea2.thomsonreuters.com:443) loggerMsgEnd
We haven't changed anything in the source code.
As host name inside our EmaConfig.xml we are currently using "chp02-emea1.thomsonreuters.com" and "chp02-emea2.thomsonreuters.com".
Do you have any hints what we can do to make it work?
Thanks a lot and best regards
Denis
Hello @markus.fehn,
The endpoints you are using are legacy ones, and no longer operational. Please use the Refinitiv contribution URL's like:
contrib1-emea1.platform.refinitiv.comcontrib2-emea1.platform.refinitiv.com
To get a list of all the Internet and Delivery Direct URL's please see the Contribution Product Guides.
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