Price contribution with Enterprise Message API not working anymore
Hi there,
since 22nd of November the price contribution to Reuters (over the Enterprise Message API) within our integrated java sdk doesn't work anymore.
Following warnings & errors are coming up:
2021-11-22 03:14:41 6db2e656-e66d-409f-acb1-6ccb27a78932 WARN OmmConsumerImpl:475 - loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_1
RsslReactor Channel is null
Error Id 0
Internal sysError 0
Error Location null
Error text
loggerMsgEnd
2021-11-22 03:15:26 6db2e656-e66d-409f-acb1-6ccb27a78932 WARN OmmConsumerImpl:475 - loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_2
RsslReactor Channel is null
Error Id 0
Internal sysError 0
Error Location null
Error text
loggerMsgEnd
2021-11-22 03:16:11 6db2e656-e66d-409f-acb1-6ccb27a78932 ERROR OmmConsumerImpl:1150 - loggerMsg
ClientName: Consumer_2_2
Severity: Error
Text: login failed (timed out after waiting 45000 milliseconds) for chp02-emea2.thomsonreuters.com:443)
loggerMsgEnd
We haven't changed anything in the source code.
As host name inside our EmaConfig.xml we are currently using "chp02-emea1.thomsonreuters.com" and "chp02-emea2.thomsonreuters.com".
Do you have any hints what we can do to make it work?
Thanks a lot and best regards
Denis
Best Answer
Hello @markus.fehn,
The endpoints you are using are legacy ones, and no longer operational. Please use the Refinitiv contribution URL's like:
contrib1-emea1.platform.refinitiv.comcontrib2-emea1.platform.refinitiv.com
To get a list of all the Internet and Delivery Direct URL's please see the Contribution Product Guides.