Normally our application makes a connection via websocket and periodically we receive pings about every 20 seconds or so.
Starting on June 2nd, 2022 when our application makes a connection we receive the ping about every 20 seconds but directly after the ping we get disconnected. The websocket is closed and our apps tries to reconnect. It does, then the ping disconnect action starts to take place again. We do receive price updates in between while we are connected. This repeated action goes on for about over 30 minutes or so before our applications stops receiving updates or pings.
- Any idea what may be going wrong?
- Did anything change in early June?
- Would you be able tell what you are seeing form our connection during this ping/disconnect phase?