Hi! May i know the reason why I encounter the error message of "kernel shutdown" as frequent as once in 10 mins in CodeBook please? It will be great if you could kindly suggest some solutions. Thank you.
Upgrade from Eikon -> Workspace. Learn about programming differences.
For a deeper look into our Eikon Data API, look into:
Overview | Quickstart | Documentation | Downloads | Tutorials | Articles
1
●0 ●0 ●0
Eikon Codebook Kernel shutdown
Hi @jy,
Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.
Thanks,
AHS
Hi,
Please be informed that a reply has been verified as correct in answering the question, and marked as such.
Thanks,
AHS
24.7k
●54 ●17 ●14
Hello @jy
I'm sorry to hear you are experiencing problems. Does restarting Eikon/Workspace app resolve the issue? If not, I highly recommend you contact the Eikon Support team directly to help you with this CodeBook app issue. You can contact the team via https://my.refinitiv.com/content/mytr/en/helpandsupport.html website.
