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libraryeikon02 avatar image
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Ownership Data python API

Hi,

I am trying to download ownership data using following code:

df, err= ek.get_data('AAPL.O', ['TR.PctOfSharesOutHeld','TR.InvestorFullName','TR.InvParentType','TR.InvestorType','TR.InvInvestmentStyleCode','TR.InvInvmtOrientation','TR.InvAddrCountry', 'TR.InvestorFullName.periodenddate'], {'SDate':0,'EDate':-10, 'Frq':'FQ'})

I get following output:

1667450879680.png

Can you please help me with this error.



eikon-data-apipythonapi#contentpython api
1667450879680.png (7.4 KiB)
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raksina.samasiri avatar image   raksina.samasiri

<AHS>

same error as https://community.developers.refinitiv.com/questions/89321/ekget-data-asynchronous-query-library-internal-err-1.html, raising a ticket via MyRefinitiv.

Jirapongse avatar image   Jirapongse

@libraryeikon02

Hi,

Thank you for your participation in the forum.

Is the reply below satisfactory in answering your question?

If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

2 Answers

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raksina.samasiri avatar image
14.2k ●30 ●5 ●10

Hi @libraryeikon02 ,

I apologize for the issue you're facing, as checked by printing the error message out, this is an error "Asynchronous Query library internal error" (same error as this thread)

Hence, this appears to be an ongoing backend issue, not an API issue. Therefore, I have raised ticket number 11789156 on your behalf. You should be receiving an email from our Eikon Support team soon.

1667457600327.png

Hope this helps


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libraryeikon02 avatar image
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Thank you @raksina.samasiri

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