Error on Getting News Story: Error while calling the NEP backend: Story not found

navtej.riyait

Code

session = rd.session.platform.Definition(

app_key='.....',

grant=rd.session.platform.GrantPassword(

    username='....',

    password='....'

),

signon_control=True

).get_session()

rd.session.set_default(session)
session.open()

#Get sample news story

response = news.story.Definition("urn:newsml:newsroom.refinitiv.com:20240227:nNRArwz5ji:1").get_data()
print(response.data.story.content.text)

Error: refinitiv.data._errors.RDError: Error code 404 | Error while calling the NEP backend: Story not found

Jirapongse

https://community.developers.refinitiv.com/discussion/comment/123739#Comment_123739

It requries the news query which is similar to the News Monitor app. It could be like this:

response = news.headlines.Definition(query="Topic:US OR Topic:MX", count=100).get_data()

Please contact the helpdesk team to vefiry this news query.

Jirapongse

@navtej.riyait

Thank you for reaching out to us.

I can replicate this issue on the RDP /data/news/v1/stories/ endpoint.

Please contact the product team directly to verify what the problem is.

However, it works fine with this storyID (urn:newsml:reuters.com:20250121:nL5N3OG14Y:3).

response = news.story.Definition("urn:newsml:reuters.com:20250121:nL5N3OG14Y:3").get_data()
response.data.story.content.text

navtej.riyait

What does this part of the Story ID mean ?

nL5N3OG14Y:3

Is there documentation on building a Story ID ?

Jirapongse

https://community.developers.refinitiv.com/discussion/comment/123725#Comment_123725

Typically, the client uses the news.headlines API to search for headlines.

The response will contains storyIDs of headlines. Then, the client uses the retrieved storyIDs to get stories.

navtej.riyait

How would I get news headlines for a country, USA, Mexico etc

navtej.riyait

Our particular interest is for headline news relating to FX Trade Surveillance alerts. Eg Inflation figures, unemployment figures, interest rate changes in a country. How would we source this specific information ?

Jirapongse

https://community.developers.refinitiv.com/discussion/comment/123743#Comment_123743

@navtej.riyait

Please contact the helpdesk team via MyAccount and ask for the news query that can return the required news headlines.