UnsupportedProtocol

florentmartini · 2025-02-10T11:21:53+00:00

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Hello trying to run my usual code and getting the following errors :

2025-02-10 12:12:18,633 P[33189] [MainThread 4574627264] Error: no proxy address identified.Check if Eikon Desktop or Eikon API Proxy is running.2025-02-10 12:12:18,636 P[33189] [MainThread 4574627264] Error on handshake url http://127.0.0.1:None/api/handshake : UnsupportedProtocol("Request URL is missing an 'http://' or 'https://' protocol.")2025-02-10 12:12:18,638 P[33189] [MainThread 4574627264] Error on handshake url http://127.0.0.1:None/api/handshake : UnsupportedProtocol("Request URL is missing an 'http://' or 'https://' protocol.")2025-02-10 12:12:18,640 P[33189] [MainThread 4574627264] Port number was not identified, cannot send any request

Please can you kindly help

Thanks

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Jirapongse

@florentmartini

Thank you for reaching out to us.

Please refer to the Eikon Data API and Refinitiv Data Library - Troubleshooting article.

Moreover, please check the version of Eikon Data API.

ek.__version__

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