Login error after acquiring token: "Login rejected. Watchlist size of 0 for 'WS JSON2'connection ...

henrique.hissataka

...is outside of range...

I have a working python test code that gets a token and subscribe and receive RICs.

Using my set of credentials, the code works fine. But testing it with a new test credentials for a prospect client, the token is acquired but the following error is returned after the login json is sent.

What may be causing such error? Thanks

RECEIVED on session1:

[

{

"Domain":"Login",

"ID":1,

"Key":{

"Name":"AQIC5wM2LY4Sfcxg5yTArFfqrmVLK4Hx85m3x6boPMMDfM4%3D%40AAJTSQACMjAAAlNLABMzMDkzMDI4MjkxNTU5NDk1MjA5AAJTMQACMzE%3D%23"

},

"State":{

"Code":"UsageError",

"Data":"Suspect",

"Stream":"Closed",

"Text":"Login Rejected. Watchlist size of 0 for 'WS JSON2' connection is outside of range [1,3000] supported for this ADS fanout tier for this type of connection."

},

"Type":"Status"

}

]

Gurpreet

Hi @henrique.hissataka

Please open a support ticket with myRefinitiv. Some ID's, including mine seem to have this issue.