How to connect to API while connected to Workspace through desktop?

Derick
Derick Newcomer
edited May 15 in Refinitiv Data Platform Libraries

I am signed in through Workspace on my desktop, Heartbeat status is "OK" and Real-time status says "You are successfully connected to LSEG services".

image.png

I imagine my issue revolves around some sort of proxy error but not sure how to dig further into this. I've seen in a previous discussion that port 9010 is a fix but I am unsure how to adjust the data API proxy URL.

Tagged:

Best Answer

  • Jirapongse
    Jirapongse ✭✭✭✭✭
    Answer ✓

    @Derick

    Can you access the http://localhost:9006/api/status URL via a web browser?

    image.png

    The internal proxy or security software on your machine may block the connection. You may try the following code. 

    import os
    
os.environ['NO_PROXY'] = 'localhost'

Answers

Categories