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salih.gonullu avatar image
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Error in data connection

Hello, I am trying to run this example here (https://github.com/Refinitiv-API-Samples/Example.DataLibrary.Python/blob/main/Examples/2-Content/2.02-Pricing/EX-2.02.02-Pricing-StreamingWithDataFrame.ipynb) but I get error on rd.open_session(). When I open a session with the syntax in https://community.developers.refinitiv.com/questions/100836/what-function-is-equivalent-to-refinitiv-dataplatf.html?childToView=101007#answer-101007, it works, but then the commands to get the data don't work...

When I try on my Jupyter notebook to run the rd.open_session(), I get the following error. Thank you!

An error occurred while requesting URL('http://localhost:9000/api/status').
    ConnectError('[WinError 10061] No connection could be made because the target machine actively refused it')
An error occurred while requesting URL('http://localhost:9060/api/status').
    ConnectError('[WinError 10061] No connection could be made because the target machine actively refused it')
Error: no proxy address identified.
Check if Desktop is running.
An error occurred while requesting URL('http://localhost:9000/api/handshake').
    ConnectError('[WinError 10061] No connection could be made because the target machine actively refused it')
#technologydataerrorconnection
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raksina.samasiri avatar image   raksina.samasiri

Hi @salih.gonullu

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text on the left side of the appropriate reply? This will guide all community members who have a similar question.

Thanks,
AHS

Jirapongse avatar image   Jirapongse

@salih.gonullu

Hi,

Please be informed that a reply has been verified as correct in answering the question, and marked as such.

Thanks,

AHS

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Jirapongse avatar image
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@salih.gonullu

According to the error message, the API was unable to connect to the Eikon or Workspace API proxy running on the local machine. The RD library with the desktop session retrieves data through the Eikon or Workspace API proxy running on the same machine.

First, you need to make sure that the API proxy is running properly on the machine. Please refer to the Eikon Data API(Python) Troubleshooting article.



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salih.gonullu avatar image
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Ok, thank you.

And using the dataplatform, I am getting bid and ask prices from StreamingPrices, for example, "CHF=", "BRL=" universe. How do I get for futures contracts, let's say, USDBRL future contract? (but I also need the amounts/volumes of the quotes, not only trades, and I investigated the fields in StreamingPrices function and it doesn't have volume fields).

Thank you very much.

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Jirapongse avatar image Jirapongse
@salih.gonullu

The Streaming Prices data is from the Refinitiv Real-Time service.

Please contact the content team directly via MyRefinitiv and ask for RICs and Real-Time fields that can provide the required data.

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