Service discovery request 500 server error
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miguel.alvarez
Newcomer
Hi Refinitiv Team,
We got 500 server error via service discovery request. The request was working yesterday but not today.
We have this logs:
Sending EDP-GW service discovery request to https://api.refinitiv.com/streaming/pricing/v1
EDP-GW service discovery HTTP code: 500, Internal Server Error
Thank you for your help!
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Best Answer
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Hi @miguel.alvarez ,
We're really sorry for the issue you've been facing. There's a current service disruption of RTO as below and the related team is working on the fix.
Subject: Refinitiv Real-Time Optimized - Service DisruptionProblem Description:
Refinitiv Real-Time Optimized is subjected to service disruptions for some customers in all regions.
This is due to an issue at Refinitiv.You can check the service alerts at https://insightalerting.refinitiv.com/a/alerts/servicealerts/Alert/Alerts.aspx
0
Answers
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Thank you Raksina, we will be checking the service alert then0
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