question

Upvotes
Accepted
46 1 1 4

Eikon Messenger Chatbot API - Issues when joining chatrooms

Hello,

Since today I'm experiencing issues when using the Eikon Messenger Chatbot API to listen to the chatrooms.

The issues already arise when joining the chatrooms, saying something like remote end closed connection without response.

Has someone also experienced the same today? Is the remote server (Refinitiv) broken?


Thanks.

#productproxyconnection-error
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

<AHS>

Case 12592551: Refinitiv Messenger - Chat Bot Issue

1 Answer

· Write an Answer
Upvotes
Accepted
14.2k 30 5 10

As checked in the support ticket, the issue has been resolved and got confirm by the user that it works fine already.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.