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kim.y.lam avatar image
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we cannot load US stock Data - TSLA

python#technology
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Jirapongse avatar image Jirapongse

@kim.y.lam

Please provide more information, such the Pyhon code that you are using.

kim.y.lam avatar image kim.y.lam Jirapongse
@Jirapongse can please reach me at +xxx? as this is an urgent issue, thanks.
Jirapongse avatar image Jirapongse kim.y.lam

@kim.y.lam

For an urgent issue, please contact your LSEG account team or sales team direclty.

Otherwise, you can also our helpdesk support via MyRefinitiv.

Sorry for this inconvenience.

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Jirapongse avatar image
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@kim.y.lam

Thank you for the information.

According to the snippet code, it doesn't look like to be our APIs because typically our APIs don't require the staff ID. You may need to contact developers who developed this application to verify what the problem is.

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