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API Playground not working

I can't seem to access the api playground. Keep getting this "access_denied" error message. Does anyone know why this is?

Or if there is another way to get the documentation for the Refinitiv apis?

Also I have covered my email in the screenshot, but I am signed in.
Thanks

screenshot-2024-06-24-at-123911.png

#productrdp-apirefinitiv-data-platform
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Hello @varadh01,

Did you have a trial ID, which might have expired? Either way, you should reach out to the LSEG account manager to check your ID and permissions.


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