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Authentication problem{"error":"429" ,"error_description":"Request rate too high." }

Hi,
I am using the Refinitiv Data Library for .NET, and everything has been working perfectly until now. For a few days now I have a problem that looks like this:

1729872982293.png

I also tried sending a request (by Postman) https://api.refinitiv.com/auth/oauth2/v1/token, but the response is the same:

{
    "error": "429",
    "error_description": "Request rate too high."
}

I contacted support, but I haven't received any specific information. Does anyone have an idea how I can solve this problem?

rdp-apirefinitiv-data-platformtokenerror-429request-token
1729872982293.png (133.6 KiB)
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