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JINCAO avatar image
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Eikon python api Response 404

As i knew, eikon python api is getting data via http://localhost:9000/api/v1/data.

When i use the api or send a post to that link, I will receive HTTPError: <Response [404]>.

The funny part is that some time I can use the api properly but not any more now.

How it can be fix?

Also, for the api performance, it seem like slower than eikon-excel. Is it have some way to getting faster when let say I need to get huge amount of data?

More information:

SxS file in C:\ProgramData\Thomson Reuters\Eikon Data\Logs\TRD\Eikon:

[2018-04-13 23:52:42.845|prod]  (sxs-proxy) SxS Proxy init OK
[2018-04-13 23:52:42.846|prod]  (app) Start server...
[2018-04-13 23:52:42.852|dev]  (app) onStarted: 9000
[2018-04-13 23:52:42.853|prod]  (app) API Proxy is listening to port: 900
eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-api
post-404-not-found.png (103.6 KiB)
tcp-9000-listening.png (87.9 KiB)
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moragodkrit.chumsri_1 avatar image   moragodkrit.chumsri_1

@JINCAO

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query? If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.
Thanks,
-AHS

veerapath.rungruengrayubkul avatar image   veerapath.rungruengrayubkul

@JINCAO,

Thank you for your participation in the forum.

Is the reply below satisfactory in resolving your query? If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.
Thanks,
AHS

Christiaan Meihsl avatar image   Christiaan Meihsl

@JINCAO, please be informed that a reply has been verified as correct in answering the question, and has been marked as such. Thanks, AHS

1 Answer

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Alex Putkov.1 avatar image
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@JINCAO
I checked your Eikon account. You're not subscribing to any services from Thomson Reuters. You subscribe to a product named Metastock Xenith from the company named Metastock, which includes a variant of Eikon, but that variant of Eikon does not include access to Eikon Data APIs. For more details see my answer to a similar question raised on this forum earlier:
https://community.developers.refinitiv.com/answers/26084/view.html
I would add to my response that if you're looking to retrieve large volumes of data I suggest that perhaps instead of a market data terminal product like Eikon you consider one of Thomson Reuters Enterprise products designed and engineered for bulk data retrieval.

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