New posts are disabled while we improve the user experience.

You can browse the site, or for urgent issues, raise a query at MyAccount.

question

Upvotes
Accepted
54 5 6 9

Having the warning message RequestToken not found in a OMM provider

Hello,

We having the following log messages from RFA C++ 8.1 from an OMM provider:

[WARN ] From component 'Static' with log id '7016': [Fri Aug 10 09:32:14 2018]: (ComponentName) Static: (Severity) Warning: RSSL_Prov_Connection "Connection_SSLEDMP_RMDS" RequestToken not found in adapter for given streamID when client session has sent up a close request. Client session handle=623552048 StreamID=36567

The provider ran properly but we would like to know why we're having this message. Did we forget something in our implementation ?

Thanks.

treprfarfa-api
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Hi @mathias.montantin-ext,

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,

AHS

1 Answer

· Write an Answer
Upvotes
Accepted
7.6k 15 6 9

@mathias.montantin-ext

As far as I understand this could occur if the publishing application or the provider server closes an item first and the request to close from a client comes up right after it. The level of the log is Warning so that you may ignore the message.

You may compare the time RFA generating the message with the application's log to see which scenario cause the Warning message. Also turning on RSSL trace log may help us review sequence of the incoming and outgoing messages.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.