Websocket auth then silence

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Question by bgonzales · Sep 19, 2018 at 03:18 PM · elektron api

Websocket auth then silence

Suddenly I cannot connect to amer-3.pricing.streaming.edp.thomsonreuters.com:443/WebSocket ...This is a TR AMI and stock code that comes as an example.

I found that connecting an EC2 AWS server in the us-east-1b region worked. Besides the region requirement, is there any other IP address or region requirement for connecting?

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Answer 1 · 2018-09-20T10:02:48Z

REFINITIV

Best Answer

Answer by Gurpreet · Sep 20, 2018 at 10:02 AM

Hi @bgonzales, I tried and am able to successfully connect to wss://amer-3.pricing.streaming.edp.thomsonreuters.com:443/WebSocket.

Can you please try again with a stock sample.

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Answer 2 · 2018-09-20T13:27:40Z

Answer by bgonzales · Sep 20, 2018 at 01:27 PM

A stock boot of AWS TR AMI worked. I think the python script supresses errors - so I suspect a bug in my python code. Thank you

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Websocket auth then silence

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