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guy.sapsard avatar image
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We are receiving an "Unauthorized" status code when calling the API CreateCase function. No changes have been made and it is happening on both the pilot and production end points. Please advise?

world-checkworld-check-oneerrorscreeningpilot-environment
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Christiaan Meihsl avatar image   Christiaan Meihsl

@guy.sapsard, I'm accepting this answer, to remove this thread from being monitored by moderators. If you still need any help from this forum, please start a new thread.

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Irfan.Khan avatar image
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@guy.sapsard

Request you to raise a support ticket using the below link:

https://my.refinitiv.com/content/mytr/en/productsupport.html?productName=Thomson%20Reuters%20World-Check%20One%20API

Kindly provide support with the necessary request headers and the response headers for both pilot and production instance to debug the issue that they are facing.

Thanks.

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