Using Eikon Data API (python) for the first time, able to setup eikon object with app_key but cannot get any data (Im getting '...Internal Server Error...'). Any recommendation?

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mhyll

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Using Eikon Data API (python) for the first time, able to setup eikon object with app_key but cannot get any data (Im getting '...Internal Server Error...'). Any recommendation?

This is the url it is trying to use is: http://localhost:8043/api/v1/data

Main part of the error message is:

Error code 500 | Server Error: Internal Server Error - <html> ...

File Not Found<br>Press "F5" to try to solve this issue, if the problem persists please contact your IT.

eikon eikon-data-api python refinitiv-dataplatform-eikon workspace workspace-data-api

Jan 31, 2019 at 07:59 AM

10 |1500

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mhyll Jan 31, 2019 at 08:08 AM

I'm following an example from the https://developers.thomsonreuters.com/eikon-apis/eikon-data-api/quick-start section, using the following code:

import eikon as ek
ek.set_app_key("XXX")
result = ek.get_timeseries(["MSFT.O"],  start_date="2019-01-01", end_date="2019-01-31")

Jirapongse Mar 01, 2019 at 03:30 AM

@mhyll

Hi,

Please let us know if you have any update on this question.

If it is still an issue, please post again to offer further insight into your question.

As mentioned by Zhenya, you need to run Eikon on the same machine that uses Eikon Data APIs.

Regards,

AHS

wasin.w Mar 08, 2019 at 04:00 AM

Hello @mhyll

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,

AHS

pimchaya.wongrukun01 Mar 15, 2019 at 04:08 AM

Hello @mhyll

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,

AHS

Christiaan Meihsl Jun 04, 2019 at 08:20 AM

@@mhyll, I'm accepting this answer, to remove this thread from being monitored by moderators. If you still need any help from this forum, please start a new thread.

Answer 1 · 2019-01-31T08:56:22Z

Zhenya Kovalyov

4.6k ●26 ●7 ●22

@mhyll just checking, is your Eikon running?

Jan 31, 2019 at 08:56 AM

10 |1500

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

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