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luxiangyuan avatar image
87 ●7 ●13 ●27

A7: Source did not respond

hello:

I develop with EMA C++;

I get some error shown as following.

I want to know the cause of the error.

Item Name: 26002.HKd
Service Name: ELEKTRON_DD
Item State: Open / Suspect / None / 'A7: Source did not respond.' Item Name: 58481.HKd
Service Name: ELEKTRON_DD
Item State: Open / Suspect / None / 'A7: Source did not respond.' Item Name: 59553.HKd
Service Name: ELEKTRON_DD
Item State: Open / Suspect / None / 'A7: Source did not respond.'

elektronrefinitiv-realtimeelektron-sdkema-apirrtelektron-message-api
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umer.nalla avatar image
25.3k ●89 ●12 ●25

Hi @luxiangyuan

As per my colleague's answer to your similar A27 question, this indicates an issue with the ELEKTRON_DD service. As per my colleague's advice please raise a ticket with Elektron Realtime support team.

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