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miguel.costa avatar image
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Hi, the python API keeps raising this error in some sort of random fashion. It doesn't seem related with my code, and after doing the same request after few seconds I get the data I need. Why is this error raised?

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zoya faberov avatar image   zoya faberov

Hello @miguel.costa,

Thank you for your participation in the forum.

Is the reply below satisfactory in resolving your query?

If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,

-AHS

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nick.zincone avatar image
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Hi @miguel.costa,

The error is a result of the servers timing out the request. It likely happens sometimes because the server is able to process the request while other times the load may be higher thus it is reaching the point where the timeout is triggered.

Within the Eikon Data API usage and limits guidelines, it does mention timeouts:

You can also refer to this post as it is similar.


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