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31 0 0 1

Python Eikon API - Insufficient Data

trying to run: ek.get_timeseries(['1DCSV0'], start_date = '2020-04-24', end_date = '2020-09-11')

I receive the following error:

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Hello,


I also see the same issue however when inside codebook.

WARNING:pyeikon:Error with FXDKWEUR17=NPX: Insufficient data
ERROR:pyeikon:FXDKWEUR17=NPX: Insufficient data | 


The weird thing is that there is actually no error, i can see the data inside the dateframe. Any idea why it is coming up?

Upvote
Accepted
4.3k 2 4 5

Hi,

Yesterday, I had the same error with 1DCSV0 and not today.

Issue is reproduced with Eikon for Excel.

In this sheet, currently, I get data for 1DCSV0 and .DJI but not for RUB=

This is a content issue with Timeseries and will forwarded to related data team.



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18.1k 21 12 20

Hi @w.rieger

I am using the latest Eikon Data API.

Version is

1.1.6.post2


You can update the api version by using pip command

pip uninstall eikon
pip install eikon --no-cache-dir


The provided code is valid and the same code works fine for me.


For this issue, you can submit a ticket to Refinitiv Helpdesk at my.refinitiv.com/

So they can verify your permission and if necessary, they can refer the case to the technical support team.



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This was an error on EIkon's end as part of Alert 41

It worked in here

Upvotes
73 0 2 5

Same error, started today. This request was working for several years.

>>> ek.__version__ '1.1.2'

Here is debug output:

2020-09-15 10:17:29,010 pyeikon DEBUG    Request:{'Entity': {'E': 'TimeSeries', 'W': {'rics': ['RUB='], 'fields': ['CLOSE', 'TIMESTAMP'], 'interval': 'daily', 'startdate': '2018-08-16T00:00:00', 'enddate': '2020-09-14T23:59:59', 'corax': 'adjusted'}}} 2020-09-15 10:17:29,017 urllib3.connectionpool DEBUG    http://localhost:9000 "POST /api/v1/data HTTP/1.1" 307 43 2020-09-15 10:17:29,955 urllib3.connectionpool DEBUG    http://localhost:9000 "POST /api/udf HTTP/1.1" 200 235 2020-09-15 10:17:29,955 pyeikon DEBUG    HTTP Response code: 200 2020-09-15 10:17:29,957 pyeikon DEBUG    HTTP Response: {"timeseriesData":[{"dataPoints":null,"errorCode":"TSIError","errorMessage":"Error: TSIInsufficientResources, ErrorCode: TA-TSIInsufficientResources, Fault: TSIError, Description: Insufficient data","ric":"RUB=","statusCode":"Error"}]} 2020-09-15 10:17:29,960 pyeikon WARNING  Error with RUB=: Insufficient data 2020-09-15 10:17:29,960 pyeikon ERROR    RUB=: Insufficient data |

Same for other RICs, like .SPX, .FTSE and so on.

And I can see daily price history for these RICs in the Eikon terminal as of this writing.


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These RICs were updated somehow this morning, for example: ZAR=, XPD=, .STOXX and a bunch of others. RUB= is still stuck in "Insufficient data".

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2 0 0 5

Good morning,

We've got similar problems since last friday. Example today:

020-09-15 10:08:07,015 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,026 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,027 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,028 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,029 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,030 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,031 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,032 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,032 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,033 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,034 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,035 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,035 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,036 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,037 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,037 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,038 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,039 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,039 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,040 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,041 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,041 P[41320] [MainThread 41324] Error with BAYGn.DE: Insufficient data 2020-09-15 10:08:07,042 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,043 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,043 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,044 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,045 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,045 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,046 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,047 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,047 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,048 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,048 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,049 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,050 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,051 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,051 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,052 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,053 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,053 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,054 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,055 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,055 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,056 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,057 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,058 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,059 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,059 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,060 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,061 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,062 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,063 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,063 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,064 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,065 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,066 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,066 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,067 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,068 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,068 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,069 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,070 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,071 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,072 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,073 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,074 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,075 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,075 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,076 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,077 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,078 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,078 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,079 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,080 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,080 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,081 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,081 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,082 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,083 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,083 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,084 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,085 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,085 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,086 P[41320] [MainThread 41324] Error with EONGn.DE: Interval is not supported
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Upvotes
73 0 2 5

Tried with the latest eikon version, the same error:

>>> ek.__version__
'1.1.6.post2'


2020-09-15 18:12:57,581 httpx._client DEBUG    HTTP Request: POST http://localhost:9000/api/v1/data "HTTP/1.1 307 Temporary Redirect"
2020-09-15 18:12:58,298 httpx._client DEBUG    HTTP Request: POST http://localhost:9000/api/udf "HTTP/1.1 200 OK"
2020-09-15 18:12:58,299 pyeikon DEBUG    HTTP Response code: 200
2020-09-15 18:12:58,300 pyeikon DEBUG    HTTP Response: {"timeseriesData":[{"dataPoints":null,"errorCode":"TSIError","errorMessage":"Error: TSIInsufficientResources, ErrorCode: TA-TSIInsufficientResources, Fault: TSIError, Description: Insufficient data","ric":".GDAXI","statusCode":"Error"}]}
2020-09-15 18:12:58,303 pyeikon WARNING  Error with .GDAXI: Insufficient data
2020-09-15 18:12:58,304 pyeikon ERROR    .GDAXI: Insufficient data |


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3 0 0 1

hi i am facing exactly the same problem since this weekend and i urgently need a fix as all my EOD market data processes are not working anymore.

Thank you for your prompt reply

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73 0 2 5

As of this moment the issue persists, "RUB=" RIC is stuck with the "Insufficient data" error.

But in excel I do see the historical close prices for the same period using RHistory with ".Timestamp;.Close" fields.


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12 2 3 2

I am having the same issue. The wierd thing about this error, in my case, is that it sometimes happens and sometimes doesn't running the same code line, same request.

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17 0 0 0

Hello,


I also see the same issue however when inside codebook.

WARNING:pyeikon:Error with FXDKWEUR17=NPX: Insufficient data
ERROR:pyeikon:FXDKWEUR17=NPX: Insufficient data | 


The weird thing is that there is actually no error, i can see the data inside the dateframe. Any idea why it is coming up?

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