Hello, I am getting the following error when retrieving information using eikon API on my jupyter notebook. Can you please advise on how to resolve this issue?

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Question by francisco.salazarguillen · Oct 05, 2020 at 04:37 AM · eikon data api

Hello, I am getting the following error when retrieving information using eikon API on my jupyter notebook. Can you please advise on how to resolve this issue?

Error code 404 | Client Error: <!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <title>Error</title> </head> <body> <pre>Cannot POST /api/v1/data</pre> </body> </html>

Thank you

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Answer 1 · 2020-10-12T20:26:36Z

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Answer by pierre.faurel · Oct 12, 2020 at 08:26 PM

Hi Francisco,

Sorry to reply late !

Two dependencies were identified as root cause of connection failed:

httpx 0.15.x or 0.16.x => need to downgrade to 0.14.3 (pip install httpx==0.14.3)
nest-asyncio 1.4.x => need to downgrade to 1.3.3 (pip install nest-asyncio==1.3.3)

This should fix your issue.

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Answer 2 · 2020-10-05T04:42:00Z

Answer by francisco.salazarguillen · Oct 05, 2020 at 04:42 AM

This is an image of what I am getting.

not sure what means...

photo-error-jupyter-notebook.png (96.7 KiB)

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Answer 3 · 2020-10-05T05:23:44Z

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Answer by pierre.faurel · Oct 05, 2020 at 05:23 AM

Hi,

could you confirm that Eikon Desktop is running on your machine and http://localhost:9000/api/status can be opened ?

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Answer 4 · 2020-10-05T14:24:00Z

Answer by francisco.salazarguillen · Oct 05, 2020 at 02:24 PM

Hi Pierre,

both eikon desktop is running on my PC and https://localhost....etc can be opened

Is there any chance that I can directly speak to you Pierre?

Thanks in advance and hope to hear soon from you

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Answer 5 · 2020-10-21T15:11:55Z

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Answer by pierre.faurel · Oct 21, 2020 at 03:11 PM

Hi Francisco,

Did you reproduce the issue once dependencies was verified and updated if necessary ?

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Hello, I am getting the following error when retrieving information using eikon API on my jupyter notebook. Can you please advise on how to resolve this issue?

Hello, I am getting the following error when retrieving information using eikon API on my jupyter notebook. Can you please advise on how to resolve this issue?

Error code 404 | Client Error: <!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <title>Error</title> </head> <body> <pre>Cannot POST /api/v1/data</pre> </body> </html>

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