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Question by manufonseca233 · Dec 12, 2021 at 04:05 PM · datastream-apierrorexcel

How to calculate total return without thie error

captura-de-ecra-2021-12-12-as-160006.pngcaptura-de-ecra-2021-12-12-as-160233.png

When we compute the total returns for the last 10 years(2011-2021) we face this mistake and i don't know what do in order to solve this problem

captura-de-ecra-2021-12-12-as-160006.png (63.8 KiB)
captura-de-ecra-2021-12-12-as-160233.png (43.8 KiB)

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Answer by Jirapongse · Dec 13, 2021 at 04:55 AM

@manufonseca233

I can get the data properly.

1639371329670.png

It could be a network issue or application settings.

You need to contact the Refinitiv Eikon with Datastream for Office directly via MyRefinitiv to verify what the problem is.



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