Upgrade from Eikon -> Workspace. Learn about programming differences.

For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
1 1 1 3

REFINITIV CODEBOOK IS not working for the past 5 days in my account. I see the same error everytime: Spawn failed: Server at didn't respond in 30 seconds; Event Log:....

Please fix it quickly I have to use the API to download data.

eikon-data-apidatacodebooklog-ineventserror-loginhelpdeskbacktesting
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

· Write an Answer
Upvotes
Accepted
78.1k 246 52 72

@varadraj

This forum is more for programming-type queries. We are unable to verify the Refinitiv Codebook starting issue.

I have submitted an issue to the Eikon support team on your behalf to investigate this issue. The case number is 11308917. The Eikon support team will contact you for more information.

Next time, to get a prompt response, you can submit an issue to the Eikon support team directly via MyRefinitiv.


icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.