for some reason, we seem to be getting lots of 500 responses for fetchResults calls. This never used to happen and only started in November of this year. No changes were made, and all other calls work. Most of the fetchResults calls even succeed as well, it's just some. We've found that simply re-running them results in…
Hi team, We are using ISD Version 5.0.1 for our World-Check One API integration, and the document refers to the following: “the Sequence Diagrams on the Developer Portal under Documentation > Development” “Error Reports on the Developer Portal under Documentation > Development” However, we cannot locate these sections in…
I wanted to clarify something in the WC1 API v3 OpenAPI spec. Our team is generating our Java models for our integration with WC1 API from that OpenAPI spec. In the image below, you will see the "Field" definition, which has set the format of the "dateTimeValue" to "date-time". When we create a screening case, with the…
Our users sometimes see matches that are difficult to explain because the matched term does not always appear in an anglicized format. For example, the search for the name "Kim Juhan" returns "Valerie Leyon" (WC ID 3706802) because of the native AKA match "กิม ฮวง". Entering that name to Google Translate confirms that it…
Our customer is currently working on a process to retrieve detailed information during World-Check One searches and has two related questions: 1. Is it possible to retrieve detailed information in bulk for multiple search results via the World-Check One API? They have reviewed the available documentation but have not…
@prabhjyot.mandla - Now we have one group for Organization and cases are going under that. Can I have more group based on business entity teams and store under different groups based the business entity. These groups sit under the parent group (Organization). Please suggest which API supports and what changes require to…
Hi Team i would like to know what is the best way to find the oldest case and the most recent i've tried with the /cases/search endpoint and the best way i've found is to filter by some periods of time lets say 1 year, or 1 month and order by creationDate column but for some accounts that is not possible because it seems…
Hi there, I have some questions around PACH cases endpoint. Why created Date in response does not set required. I think it should be set when we created cases. We use creation Date. We expect it was set and ISO8601 format date value. 1. Why createionDate in response does not set required. I think it should be set when we…
I am doing callout from post but json i got with custom filed empty list . Please help to Fix and get the custom Field Id
I’m assisting my customer with migrating from the World-Check One API v1 to v3. Currently, they’ve provided information about how they’re using the environments: Production environment: <https://api-worldcheck.refinitiv.com> Pilot (Test) environment: <https://rms-world-check-one-api-pilot.thomsonreuters.com> I tried using…
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