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Refinitv API connection force log out my Workspace app and do not allow me to sign in
Hi, I am forced log out when I open_session with Refinitiv.data while having the Workspace app open, then the app asks me to sign in (screenshot below), after I hit 'Sign In', it shows 'Loading' then return to the first screenshot. In order to sign in, I have to force close the app on Task Manager and launch it again. Does…
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can not login the Eikon
I am in Canada but my register location is Taiwan. I can not login the Eikon and it shows the following info: Configuration Download Error The application failed to download the product configuration. Possible causes: • you are not connected to the network • the Refinitiv Platform is encountering problems • the desktop…
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Java Websocket Login returns error: unknown to system
I get following error response when I send Login message to the Socket API:…
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matlab datastreamws login failed
I created a new account and I can login via the website but when i try to use my username and password via the function datastreamws on matlab to use data-feeds it says authentication failed
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Login Fail
We receive the following unexpected response: [ { "ID": 525729497, "Type": "Error", "Text": "JSON Converter Token Type error: Expected 'PRIMITIVE' for key 'ID' Received 'PRIMITIVE'", "Debug": { "File": "/local/jenkins/workspace/RTDSHotFixCore_Release/OS/OL7-64/esdk/source/rtsdk/Cpp-C/Eta/Impl/Converter/jsonToRwfSimple.C",…
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Developer Community login error
Mr. Nishimura registered his mail to Developer Community successfully, but he is not able to login. He received "unauthorized.." message instead. Please look into this issue. Screenshot attached
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I can no longer login to <>
For some inexplicable reason I can no longer login to <<https://emea1.login.cp.thomsonreuters.net/>>. Attempts at changing the password didn't produce the desired result either. I have no idea as to how to proceed.
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Problem Login to WebSocket API
Using a Windows C# test program, we are getting reliable Authentication responses from api.ppe.refinitiv.com. We are now trying to login to the WebSocket API at ws://api.ppe.refinitiv.com:15000/WebSocket.using the WebSocketSharp.WebSocket (1.0.3-rc11) which is connecting and appears to be sending: GET /WebSocket HTTP/1.1…
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Continuing question 93989 ommstreaming-pricing-012-received-a-closing-messag (I cant add a commen...
...t there) hi Jirapongse I asked a question in the past "[OMMSTREAMING_PRICING_0.12] received a closing message (cxn state=StreamCxnState.Connected, message state={'Stream': 'Closed', 'Data': 'Suspect', 'Code': 'UserAccessToAppDenied', 'Text': 'TREP authentication failed (1026, Request for token validatio" Jirapongse sent…
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Cons113 Error: 1004 rsslGetHostByName() failed
when i try to run Cons113 with private -username -password -clientId , it shows that loggerMsg TimeStamp: 13:44:37.182 ClientName: ChannelCallbackClient Severity: Warning Text: Received ChannelDownReconnecting event on channel Channel_4 Instance Name Consumer_4_1 RsslReactor 0x0x1804260 RsslChannel 0x0x1804260 Error Id -1…
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REFINITIV CODEBOOK IS not working for the past 5 days in my account. I see the same error everyti...
...me: Spawn failed: Server at didn't respond in 30 seconds; Event Log:.... Please fix it quickly I have to use the API to download data.
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login failed
We're having problems logging in. We get an exception Exception Type='OmmInvalidUsageException', Text='login failed (timed out after waiting 45000 milliseconds) for 99.81.184.120:14002)', ErrorCode='-4052' loggerMsg TimeStamp: 15:20:33.366 ClientName: ChannelCallbackClient Severity: Warning Text: Received…
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login failed RTMD
I can't connect, I get an error. Support service (open ticker) does not have programming skills. Virtually one-on-one with the problem. Please help with the situation AppClient client; OmmConsumerConfig config("Path_To_EmaConfig.xml"); OmmConsumer consumer( config. host("14*.***.***.*:14002"). username("EM1_****_*******").…
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Login rejected. Already pending login, EMA java example 450 with batch subscription
EMA Java example 450 Batch subscription (1000 a batch, total 10000 RICs) machine id: GE-A-10099427-3-7424 Met the following error after 20 minutes after all of the batch subscriptions. com.refinitiv.ema.access.LoginCallbackClient.rdmLoginMsgCallback:278 - loggerMsg ClientName: LoginCallbackClient Severity: Error Text:…
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What is RDMLogin?
Hello, I'm new to refinitiv. Could you tell me what is RDMLogin stream? I faced below message at nasdaq open time. Is there any Docs or URL that guides RDM Login Concept? loggerMsg ClientName: LoginCallbackClient Severity: Warning Text: RDMLogin stream state was changed to suspect with status message username <not set>…
