NOt able to login

Vkk
Vkk Newcomer
edited January 20 in Eikon Data APIs

Error:

Could not connect to server. Please contact your administrator.

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Answers

  • Jirapongse
    Jirapongse ✭✭✭✭✭

    @Vkk

    Thank you for reaching out to us.

    This forum is dedicated to software developers using LSEG APIs. For questions regarding Eikon login issues, please kindly contact the Eikon support team directly via MyAccount.

    The support team can check your account and verify what the problem is.

  • raksina.samasiri
    raksina.samasiri admin

    Hi @Vkk ,

    I can login properly now. Does the issue still persist on your side?

    This seems to be from server maintainance, sorry for this inconvenient.

    You can contact helpdesk via https://myaccount.lseg.com/content/mytr/en/helpandsupport.html to check and clarify more on this

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