Offstream - Ack received even if the RIC does not exist

Hi,
when we try to post on an unavailalbe RIC, first we receive Nack and then Ack. I supsect something related to the cache. how can we fix that to receive a Nack on every try. Were using Websocket API with Python
Please find the sequence of message used to reproduce the issue.
• 1st try to update a DUMMY_RIC
SENT: { "Ack":true, "ID":1,"Key":{"Name":"DUMMY_RIC", "Service":"PRICE_CONTRI_UAT" }, "Message":{ "Fields":{ "GV1_DATE":"2023-03-24" }, "ID":0, "Type":"Update" }, "PostID":0, "PostUserInfo":{ "Address":"10.25.9.124", "UserID":13140 }, "Type":"Post" }
A NakCode “SymbolUnknown” Received
RECEIVED: [ { "AckID":0, "ID":1, "Key":{ "Name":"DUMMY_RIC", "Service":"PRICE_CONTRI_UAT" }, "NakCode":"SymbolUnknown", "Text":"Symbol unknown", "Type":"Ack" } ]
• 2nd re-try to update a DUMMY_RIC
SENT: { "Ack":true, "ID":1, "Key":{ "Name":"DUMMY_RIC", "Service":"PRICE_CONTRI_UAT" }, "Message":{ "Fields":{ "GV1_DATE":"2023-03-24" }, "ID":0, "Type":"Update" }, "PostID":0, "PostUserInfo":{ "Address":"10.25.9.124", "UserID":17560 }, "Type":"Post" }
A NakCode “DeniedBySrc” Received
RECEIVED: [ { "AckID":0, "ID":1, "Key":{ "Name":"DUMMY_RIC", "Service":"PRICE_CONTRI_UAT" }, "NakCode":"DeniedBySrc", "Text":"RIC has been disabled", "Type":"Ack" } ]
• 3rd re-try to update a DUMMY_RIC
SENT: { "Ack":true, "ID":1, "Key":{ "Name":"DUMMY_RIC", "Service":"PRICE_CONTRI_UAT" }, "Message":{ "Fields":{ "GV1_DATE":"2023-03-24" }, "ID":0, "Type":"Update" }, "PostID":0, "PostUserInfo":{ "Address":"10.25.9.124", "UserID":6992 }, "Type":"Post" }
An Ack received
RECEIVED: [ { "AckID":0, "ID":1, "Key":{ "Name":"DUMMY_RIC", "Service":"PRICE_CONTRI_UAT" }, "Type":"Ack" } ]
Our issue is why we received an Ack for a dummy RIC instead of "NakCode":"SymbolUnknown" like the 1st tentative
Best Answer
-
Thanks for reaching out to us.
According to the description, it could be an issue on the server side (RCC). I assume that you are contributing data to RCC via WebSocket. The server may have a feature to create unknown RICs from post messages.
I found that you have submitted the case to the product team to verify what the problem is. Please wait for the response from the product team.
For now, I believe that it is not a problem in the WebSocket API. The post messages look correct.
I hope that this information is of help.
0
Categories
- All Categories
- 3 Polls
- 6 AHS
- 36 Alpha
- 166 App Studio
- 6 Block Chain
- 4 Bot Platform
- 18 Connected Risk APIs
- 47 Data Fusion
- 34 Data Model Discovery
- 687 Datastream
- 1.4K DSS
- 621 Eikon COM
- 5.2K Eikon Data APIs
- 11 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- 4 Trading API
- 2.9K Elektron
- 1.4K EMA
- 254 ETA
- 557 WebSocket API
- 38 FX Venues
- 14 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 23 Messenger Bot
- 3 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 60 Open Calais
- 276 Open PermID
- 44 Entity Search
- 2 Org ID
- 1 PAM
- PAM - Logging
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 22 RDMS
- 1.9K Refinitiv Data Platform
- 669 Refinitiv Data Platform Libraries
- 4 LSEG Due Diligence
- LSEG Due Diligence Portal API
- 4 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.2K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 12 World-Check Customer Risk Screener
- 1K World-Check One
- 46 World-Check One Zero Footprint
- 45 Side by Side Integration API
- 2 Test Space
- 3 Thomson One Smart
- 10 TR Knowledge Graph
- 151 Transactions
- 143 REDI API
- 1.8K TREP APIs
- 4 CAT
- 27 DACS Station
- 121 Open DACS
- 1.1K RFA
- 104 UPA
- 193 TREP Infrastructure
- 229 TRKD
- 917 TRTH
- 5 Velocity Analytics
- 9 Wealth Management Web Services
- 90 Workspace SDK
- 11 Element Framework
- 5 Grid
- 18 World-Check Data File
- 1 Yield Book Analytics
- 48 中文论坛