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andrew04 avatar image
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Frequent Timeout Error from RKD API's

Hi Team,


We are gettig frequent time out error from RKD API's could you check and confirm what is causing this isssue!

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Thanks & Regards,

Urmila.

rdp-api#producterrortime-out
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raksina.samasiri avatar image   raksina.samasiri

Hi @andrew04 ,

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,

AHS

Jirapongse avatar image   Jirapongse

@andrew04

Hi,

Please be informed that a reply has been verified as correct in answering the question, and marked as such.

Thanks,

AHS

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wasin.w avatar image
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Hello @andrew04

Thank you for reaching out to us. I can replicate the same issue with the RKD GetEstimateSummaries_1 operation on the RKD portal website as follows:

I highly recommend you contact the RKD support team directly to verify this issue. You can contact the team via https://my.refinitiv.com/content/mytr/en/helpandsupport.html website.

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