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Frequent Timeout Error from RKD API's

Hi Team,


We are gettig frequent time out error from RKD API's could you check and confirm what is causing this isssue!

1688532007960.png

Thanks & Regards,

Urmila.

#productrdp-apierrortime-out
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Hello @andrew04

Thank you for reaching out to us. I can replicate the same issue with the RKD GetEstimateSummaries_1 operation on the RKD portal website as follows:

I highly recommend you contact the RKD support team directly to verify this issue. You can contact the team via https://my.refinitiv.com/content/mytr/en/helpandsupport.html website.

contact-rkd-connection.png


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