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anna.h avatar image
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EMA RSSL batch request error - RDMDictionary stream was closed with status message. streamId 4 Reason State: Closed/Suspect/None - text: "Login stream was closed."

Hi ,

I am running EMA java application for streaming real time prices using a batch request. Service discovery is working and it choses below location to connect.
ap-southeast-1-aws-3-sm.optimized-pricing-api.refinitiv.net 14002
But I get error later when consumer runs. I have already read similar posts where similar issues are posted but I am not able to figure out a solution out of the conversations. I am running on a trial license with Refinitiv

INFO: loggerMsg
    ClientName: ChannelCallbackClient
    Severity: Info
    Text:    Received ChannelUp event on channel Channel_1
Instance Name Consumer_1_1
Component Version ads3.7.2.E1.linux.rrg 64-bit
loggerMsgEnd


Oct 11, 2024 12:57:14 PM com.refinitiv.ema.access.ChannelDictionary processCallback
WARNING: loggerMsg
    ClientName: ChannelDictionary
    Severity: Warning
    Text:    RDMDictionary stream was closed with status message
streamId 3
Reason State: Closed/Suspect/None - text: "Login stream was closed."
loggerMsgEnd


Oct 11, 2024 12:57:14 PM com.refinitiv.ema.access.ChannelDictionary processCallback
WARNING: loggerMsg
    ClientName: ChannelDictionary
    Severity: Warning
    Text:    RDMDictionary stream was closed with status message
streamId 4
Reason State: Closed/Suspect/None - text: "Login stream was closed."
loggerMsgEnd

Can you help please .


#technology#productema-apirefinitiv-realtime-sdkrssl
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anna.h avatar image
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can someone help here please, I am running on a trial license here and have already lost a good no of days out of it.

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Jirapongse avatar image
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@anna.h

Thank you for reaching out to us.

Please run the ex113_MP_SessionMgmt example in the RTSDK Java package to verify what the problem is.

The example uses the Consumer_4 and Channel_4 configuarations. The Channel_4 configuration looks like this. 

        <Channel>
            <Name value="Channel_4"/>
            <ChannelType value="ChannelType::RSSL_ENCRYPTED"/>
            <CompressionType value="CompressionType::None"/>
            <GuaranteedOutputBuffers value="5000"/>           
            <Host value="ap-southeast-1-aws-3-sm.optimized-pricing-api.refinitiv.net"/>
            <Port value="14002"/>
            <EnableSessionManagement value="1"/>
            <ObjectName value=""/>
        </Channel>

In the Consumer_4 configuration, please enable Tracing in the API and use the FileDictionary instead of the ChannelDictionary.

        <Consumer>
            <Name value="Consumer_4"/>
            <Channel value="Channel_4"/>
            <Dictionary value="Dictionary_2"/>
            <MaxDispatchCountApiThread value="6500"/>
            <MaxDispatchCountUserThread value="6500"/>
            <XmlTraceToStdout value="1"/>
        </Consumer>

Please share the XML trace when the problem occurred.


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