ADS server 3.2 WebSocket connection in the Item Request topic takes forever.

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Question by mehdi.el.hamzaoui · Jul 04, 2018 at 05:43 AM · websocket ADS trep api reuters api

ADS server 3.2 WebSocket connection in the Item Request topic takes forever.

Hi @Joris.Hoendervangers ,

I have been trying to connect but status keeps on "connecting..."

What might cause this?

Thanks in advance,

Best regards

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Answer 1 · 2018-07-04T06:42:38Z

REFINITIV

Best Answer

Answer by umer.nalla · Jul 04, 2018 at 06:42 AM

Hi @mehdi.el.hamzaoui

Have you confirmed that the Websocket service is enabled on the server+port you trying to connect to?

The most common reason for the 'Connecting...' message is if you are trying to connect to an invalid server / port or one that does not support the Websocket API.

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ADS server 3.2 WebSocket connection in the Item Request topic takes forever.

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