Upgrade from Eikon -> Workspace. Learn about programming differences.

For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
jungjoon.yoon avatar image
3 ●1 ●1 ●2

No data available for the requested date range​​ (HCN.TO)

There was no problem yesterday, but a RIC(HCN.TO) gave me this error, today.

[The code I use to retrieve data]

data = ek.get_timeseries(ticker, fields=[field], start_date=start_day, end_date=end_day, interv
al='daily')

[Yesterday Log]

20180905 09:05:29.532 INFO c.m.r.d.MainScheduler runSavePrice_Python - get_time_series retrieving instruments: HCN.TO - from: 2018-08-31, to: 2018-09-05
20180905 09:05:31.076 INFO c.m.r.d.MainScheduler runSavePrice_Python - get_time_series retrieving instruments: EWJ - from: 2018-08-31, to: 2018-09-05
20180905 09:05:31.773 INFO c.m.r.d.MainScheduler runSavePrice_Python - get_time_series retrieving instruments: ENZL.O - from: 2018-08-31, to: 2018-09-05
20180905 09:05:32.276 INFO c.m.r.d.MainScheduler runSavePrice_Python - get_time_series retrieving instruments: EWS - from: 2018-08-31, to: 2018-09-05
20180905 09:05:32.856 INFO c.m.r.d.MainScheduler runSavePrice_Python - get_time_series retrieving instruments: EWY - from: 2018-08-31, to: 2018-09-05
20180905 09:05:33.451 INFO c.m.r.d.MainScheduler runSavePrice_Python - get_time_series retrieving instruments: SHV.O - from: 2018-08-31, to: 2018-09-05
20180905 09:05:35.166 INFO c.m.r.d.MainScheduler runSavePrice_Python - get_time_series retrieving instruments: ACWI.O - from: 2018-08-31, to: 2018-09-05
20180905 09:05:35.909 INFO c.m.r.d.MainScheduler runSavePrice_Python - result: {'EWD': 31.82, 'EWJ': 57.5, 'SHV_O': 110.3, 'HXQ_TO': 56.03, 'EWO': 22.82, 'IWM': 172.25, 'VWO': 41.1, 'EWP': 29.77, 'HXS_TO': 72.3, 'EWS': 23.56, 'HCN_TO': 25.17, 'EWY': 66.76, 'EIRL_K': 46.0, 'EIS': 56.44, 'EWZ': 30.96, 'PGAL_K': 12.29, 'EWK': 19.37, 'EWU': 33.34, 'EWN': 30.77, 'EWI': 27.5, 'EWL': 34.51, 'EWG': 29.89, 'INDA_K': 34.68, 'HXT_TO': 34.12, 'ENZL_O': 48.52, 'DAX_O': 28.2733, 'AAXJ_O': 70.6, 'MCHI_O': 59.99, 'EDEN_K': 66.4525, 'EWA': 22.24, 'EWQ': 30.65, 'ACWI_O': 73.4, 'ENOR_K': 27.509, 'EFNL_K': 40.98}

[Today Log]

get_time_series retrieving instruments: EWA - from: 2018-09-01, to: 2018-09-06
get_time_series retrieving instruments: HCN.TO - from: 2018-09-01, to: 2018-09-06
Error with HCN.TO: No data available for the requested date range
HCN.TO: No data available for the requested date range |
>>> traceback <<<
Traceback (most recent call last):
 File "save_price.py", line 149, in get_timeseries
   interval='daily')
 File "C:\Program Files\Anaconda3\lib\site-packages\eikon\time_series.py", line 183, in get_timeseries
   raise EikonError('Error', message=ts_error_messages)
eikon.eikonError.EikonError: Error code Error | HCN.TO: No data available for the requested date range |
>>> end of traceback <<<
Error occurred. Instruments: HCN.TO, Trying Again... (1)
Error with HCN.TO: No data available for the requested date range

Can somebody tell me what causes this error?

I've heard that there might be a permission problem on that RIC.

If anyone can help me out, that would be greatly appreciated.

Thanks in advance.

eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-api
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

pimchaya.wongrukun01 avatar image   pimchaya.wongrukun01

Hello @jungjoon.yoon

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query? If yes, please click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

Thanks,

AHS

2 Answers

· Write an Answer
Upvotes
Accepted
Alex Putkov.1 avatar image
39.4k ●77 ●11 ●27

@jungjoon.yoon
According to Toronto Stock Exchange Web site there were no trades on this ETF on Sep 4th and Sep 5th. Since Sep 1 - 3 were non business days, there were no trades on this ETF during the period you requested.
https://web.tmxmoney.com/pricehistory.php?qm_symbol=HCN
The error you got seems appropriate.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvotes
Jirapongse avatar image
79.3k ●253 ●52 ●74

@jungjoon.yoon

The data is similar to Eikon Chart. For HCN.TO, the latest data available on Eikon Chart is on 2018-08-31.

With other applications, it shows that there is no OHLC data on 2018-09-04 and 2018-09-05.

The problem also happens with Eikon Chart so you can contact Eikon support team via Get Support to verify the data.


hcn-to.png (8.5 KiB)
ts.png (5.3 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.